Insurance Coordinator

1 week ago

Muntinlupa, Philippines RCReign International Manpower Agency Full time

Inbound BPO set up Receive, review, and process warranty claims from service and parts departments Ensure all warranty submissions are complete, accurate, and submitted on time Coordinate with mechanics/technicians for required diagnostic reports and photos Interpret warranty policies of different car brands or suppliers and ensure compliance Communicate with manufacturers or suppliers regarding claim status or disputes Monitor warranty claim progress and follow up on approvals, rejections, or payments Maintain organized records of all warranty documents , parts, and labor details Reconcile warranty parts returns and submit them within deadlines Provide customer assistance related to warranty terms, coverage, and status updates Can work onsite At least 6 months experience in BPO set up At least 6 months to 1 year experience with the same Line of Business Bachelor’s degree in Business Administration, Automotive Technology, or related field At least 1–2 years of experience in automotive warranty processing or service coordination Familiarity with warranty claim systems and manufacturer protocols Good understanding of vehicle systems , parts, and technical terminology Strong administrative, documentation, and organizational skills High attention to detail and accuracy in record-keeping Excellent communication and interpersonal skills Proficient in MS Excel, Word, and dealership management software (if applicable) #J-18808-Ljbffr

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