
Head of IT Infrastructure
2 weeks ago
Role Overview
The AVP for IT Infrastructure and Operations is responsible for leading enterprise-wide IT infrastructure strategy and operations. This role ensures high availability, security, and scalability of IT systems while driving digital innovation and operational excellence. The position oversees IT operations, vendor management, disaster recovery, and technology modernization to support business growth.
Key Responsibilities Strategic LeadershipDefine and implement the IT infrastructure roadmap aligned with business objectives.
Oversee IT governance, compliance, and risk management (DPA, audit readiness, data security).
Drive innovation through cloud adoption, automation, and emerging technologies.
Ensure 24/7 availability, performance, and resilience of IT systems across business units.
Lead infrastructure upgrades, migrations, and disaster recovery planning/testing.
Establish ITIL-based processes for incident, problem, and change management.
Manage IT vendors and service providers, ensuring SLA compliance and performance.
Oversee IT infrastructure budgets, cost optimization, and resource allocation.
Lead and develop a high-performing IT operations team.
Foster a culture of accountability, collaboration, and innovation.
Mentor future IT leaders and ensure succession readiness.
Partner with business leaders to ensure IT solutions meet operational needs.
Provide regular updates to executive management on IT performance, risks, and opportunities.
Education:
Bachelor’s Degree in Information Technology, Computer Science, or related field.
Master’s Degree or MBA is an advantage.
Experience:
Minimum of 10 years’ experience in IT infrastructure and operations leadership.
Strong background in ITIL, data center management, cloud infrastructure, and IT governance.
Proven track record in vendor management and enterprise IT projects.
Certifications (Preferred):
ITIL, COBIT, PMP, CISM, or cloud-related certifications (AWS, Azure, GCP).
Strategic Thinking & Business Acumen
Leadership & People Management
Problem-Solving & Critical Decision-Making
Strong Communication & Stakeholder Management
Adaptability and Innovation in Technology
Opportunity to shape the IT infrastructure of a leading logistics enterprise.
Senior leadership exposure with direct impact on nationwide operations.
Dynamic, collaborative environment driving digital transformation.
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