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Trainer (Tech Account)

4 months ago

Alabang Muntinlupa, Philippines VCC Link, Inc. Full time
Trainer from BPO industry

Full onsite in Alabang (Graveyard Shift)

What we're looking for:

- At least 2-3 years as supporting a Tech/TSR account as a BPO Trainer
- Basic knowledge of Microsoft Products like Outlook, EXO, Teams, SharePoint, Share drive/OneDrive
- Curriculum Design and Development experience
- Displays pleasant nature with a receptive attitude in order to reflect the true essence of
Customer Service - Lead by Example

Job Responsibilities:
1. Training Needs Analysis
2. Curriculum and Course Design
3. Content Development
4. Course Delivery
5. Research Methodology
6. Client Management
7. People Management:
8. Planning, Organizing and Administrative skills

What's in it for you?

-Quarterly performance bonus.
-Outstanding career development opportunities and fast track career progression.
-Enjoy a fair work-life balance.
-HMO and Life Insurance for employee and 2 dependents for free.
-24 Leaves annually.
-Use of Gym, pantry, karaoke room, sleeping quarters and other recreational facilities.
-Great place to work certified.

Are you ready to make an impact? APPLY NOW