Customer Service Senior Analyst
1 week ago
We are seeking a highly skilled and experienced Customer Service Senior Analyst to join our team at RecruiterPH. The ideal candidate will have a strong background in insurance account management and a proven track record of success in the non-BPO financial sector.
Key Responsibilities- Manage processes based on established performance standards, service, and quality levels
- Implement full adherence to existing tools used to measure performance (Productivity, Efficiency, Quality, Attendance, etc.)
- Manage staff assignment based on business needs/capacity and build capacity through resource planning and cross-training
- Coach team members on proper handling of transactions
- Execute existing DR/BCP plans of the team
- Deliver output based on the project plan during migrations
- Identify staffing requirements and be involved in the hiring process to ensure suitably skilled individuals are hired
- Manage and develop resources to take key positions such as Supervisor/Team Leader, Quality Auditor, or Trainer
- Execute career development plans for direct reports
- Take ownership in resolving and managing end-customer issues and negotiations
- Manage internal updates/communication within the unit
- Enforce compliance to company policies and effect disciplinary measures on violations
- Initiate and implement process improvements
- Lead projects/tasks that may be assigned from time to time
- College Graduate/Bachelor's Degree
- At least 12 months of experience in insurance account management, and/or 12 months work experience in the non-BPO financial sector (Personal Insurance, Personal Banking, Investment, Wealth Management, or Medical Insurance)
- At least 3 years of Supervisory experience in the BPO industry
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Customer Service Senior Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines RecruiterPH Full timeJob Summary:We are seeking a highly skilled Customer Service Senior Analyst to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for managing processes, implementing performance standards, and coaching team members to ensure exceptional customer service.Key Responsibilities:• Manage processes based on...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines HR Primo Management Services Full timeJob Title: Senior Financial AnalystAt HR Primo Management Services, we are seeking a highly skilled Senior Financial Analyst to oversee daily operations and drive financial performance in our plantation operations.Key Responsibilities:Develop and implement financial strategies to optimize asset utilization and improve operational efficiency.Conduct regular...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob Title: Senior Finance Analyst CPAAt Hunter's Hub Incorporated, we are seeking a highly skilled Senior Finance Analyst CPA to join our team. The ideal candidate will have a strong background in financial analysis, planning, and reporting.Key Responsibilities:Drive gaps analysis for (as-is vs. to-be) to identify areas for improvementMap business...
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Senior Financial Analyst
1 week ago
Ayala Alabang, National Capital Region, Philippines RCN PH - Neo Career Group Full timeJob Title: Senior Financial AnalystAt RCN PH - Neo Career Group, we are seeking a highly skilled Senior Financial Analyst to join our team. The ideal candidate will have a strong background in finance, accounting, or a related field, with a minimum of 5 years of experience working in financial institutions.Key Responsibilities:Prepare and present financial...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines RCN PH - Neo Career Group Full timeJob Title: Senior Financial AnalystRCN PH - Neo Career Group is seeking a highly skilled Senior Financial Analyst to join our team.Key Responsibilities:Provide financial forecasting, reporting, analysis, and project support to Management.Prepare and present financial models and annual cash budgets for Philippine operations.Develop and maintain financial...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines RCN PH - Neo Career Group Full timeJob Title: Senior Financial AnalystAt RCN PH - Neo Career Group, we are seeking a highly skilled Senior Financial Analyst to join our team.Key Responsibilities:Develop and maintain financial models and forecasts to support business decisionsProvide financial analysis and reporting to management, including budget variances and expense trendsCollaborate with...
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IT Service Management Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: IT Service Management AnalystWe are seeking a highly skilled IT Service Management Analyst to join our team at GECO Philippines. As an IT Service Management Analyst, you will be responsible for analyzing data to identify trends and areas for improvement in our IT services.Key Responsibilities:Analyze data to identify trends and areas for...
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Senior Accounting Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Career Professionals, Inc. Full timeJob Title: Senior Accounting AnalystJoin Career Professionals, Inc. as a Senior Accounting Analyst and take on a challenging role that requires strong analytical and problem-solving skills. As a key member of our finance team, you will be responsible for ensuring the accuracy and completeness of financial records, preparing financial reports, and analyzing...
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IT Service Management Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: ITSM Data AnalystWe are seeking a highly skilled ITSM Data Analyst to join our team at GECO Philippines. As an ITSM Data Analyst, you will play a critical role in analyzing and interpreting data to drive business decisions and improve IT service delivery.Key Responsibilities:Analyze and interpret data to identify trends, patterns, and insights...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob QualificationsWe are seeking a highly skilled and experienced professional to join our team as a Senior Finance Analyst. The ideal candidate will have a Bachelor's degree in accountancy, finance, or a related field, and a minimum of 10 years of experience in accounting and controlling, including experience with MS Dynamics AX 2012/MS D365.Key...
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Senior Financial Analyst
1 week ago
Ayala Alabang, National Capital Region, Philippines HR Primo Management Services Full timeJob SummaryThe Senior Financial Analyst will oversee daily operations, focusing on human capital development, asset utilization, and operational performance. This role requires regular inspections of plantations, preparing detailed reports with recommendations to uphold best practices. The successful candidate will ensure compliance with environmental...
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Senior Financial Analyst
4 days ago
Ayala Alabang, National Capital Region, Philippines HR Primo Management Services Full timeJob SummaryThe Senior Financial Analyst will oversee daily operations, focusing on human capital development, asset utilization, and operational performance. Regularly inspecting plantations, preparing detailed reports with recommendations to uphold best practices. Ensuring compliance with environmental policies, prioritizing safety, and building strong...
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Senior Quality Assurance Specialist
2 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: Senior Manual Quality AnalystWe are seeking a highly skilled Senior Manual Quality Analyst to join our team at GECO Philippines.Job Summary:The Senior Manual Quality Analyst will be responsible for ensuring that business requirements are properly analyzed and understood, and that functional specifications and test cases are created accordingly.Key...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob QualificationsWe are seeking a highly skilled and experienced Senior Finance Analyst to join our team at Hunter's Hub Incorporated. The ideal candidate will have a strong background in accounting and finance, with a minimum of 10 years of experience in accounting and controlling functions.The successful candidate will have a solid understanding of...
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Senior Software Developer
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Nityo Infotech Full timeJob Title: Senior Analyst Programmer **Job Summary:** We are seeking a highly skilled Senior Analyst Programmer to join our team at Nityo Infotech. As a key member of our development team, you will be responsible for designing, developing, and maintaining complex software applications using React and JavaScript. **Responsibilities:** * Design and develop...
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Senior Finance Analyst
1 week ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub Incorporated Full timeJob QualificationsWe are seeking a highly skilled and experienced Senior Finance Analyst to join our team at Hunter's Hub Incorporated. The ideal candidate will have a strong background in accounting and finance, with a minimum of 10 years of experience in accounting and controlling functions.The successful candidate will have a solid understanding of...
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IT Service Management Analyst
1 week ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: IT Service Management AnalystWe are seeking a highly skilled IT Service Management Analyst to join our team at GECO Philippines. As a key member of our IT department, you will be responsible for analyzing and improving our IT service management processes.Key Responsibilities:Analyze and improve IT service management processes to ensure efficient...
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Senior Software Developer
2 weeks ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: Senior Analyst ProgrammerWe are seeking a highly skilled Senior Analyst Programmer to join our team at GECO Philippines. As a key member of our software development team, you will be responsible for designing, developing, and maintaining software applications using the.NET framework, MS SQL Server, and C# programming language.Key...
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Senior Software Developer
1 week ago
Ayala Alabang, National Capital Region, Philippines GECO Philippines Full timeJob Title: Senior Analyst ProgrammerWe are seeking a highly skilled Senior Analyst Programmer to join our team at GECO Philippines. The ideal candidate will have a strong background in .NET framework, MS SQL Server, and C#, along with excellent problem-solving skills and a passion for technology.Key Responsibilities:Collaborate with stakeholders to gather...
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Senior Financial Analyst
2 weeks ago
Ayala Alabang, National Capital Region, Philippines RCN PH - Neo Career Group Full timeJob SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at RCN PH - Neo Career Group. The ideal candidate will have a strong background in finance, accounting, or a related field, with a minimum of 5 years of experience working in financial institutions.Key ResponsibilitiesProvide forecasting, reporting, and analysis support to...