Information Security Advisor

Overview

Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries.

The Information Security Advisor function provides a single point of contact for all security-related activities for designated customer accounts, and takes a key leadership role by providing extensive hands-on guidance in the development and implementation of security policies as related to designated accounts. The role includes hands-on consultative security expertise to the customer in making and recommending key security decisions, which may include security architectural work, operational support, and other duties in support of the customer. The function combines industry recognized certification, general security expertise and project management skills.

• Provide a single point of contact to the account management and delivery teams for all operational security related activities for the customer account. Maintain and oversee relationships for all delivery organizations providing security support.
• Manage the implementation of the Security Agreement. Proactively drive operational compliance on the account. Provide in-house consultancy on information risk management and advise on the implementation of security controls on the account.
• Oversee the implementation and management of operational security activities, processes and policies as required (e.g. Security Incident Management Process).
• Track and assist in the resolution of reported operational security issues. Recommend actions, review plans and monitor progress of remedial actions. Manage to resolution security risks identified from reviews and audits, changes in Trustwave or customer environment, operating practices or processes, or technology changes.
• Meet regularly with the account team to review security status, risks, issues, incidents, outstanding activities, and planned changes.
• Provide informal security assessments for Trustwave delivered processes or architectures to ensure contractual requirements for information risk management and security controls are satisfied. Regularly review the delivery environment to identify security risks.
• Participate in change control activities for changes that may impact the customer's security posture.
• Serve as a dedicated focal point for managing security or anti-virus incidents in the customer’s environment.
• Provide security-related education to ensure security awareness and knowledge of customer security policies and processes. Answer questions regarding policies and processes.
• Identify opportunities to improve security. Research new security technologies and practices and recommend additional security services as required.
• Offer executive-level presentations for account or client management and keep Trustwave senior leadership informed of account concerns.

• Advanced skills in information security operations, project management, network security architecture and administration.
• Understanding of TCP/IP networking and routers/access control devices; vulnerability management; threat hunting and incident response activities.
• Knowledge of SIEM, EDR, firewall, IDS/IPS, AV, DLP, and related technologies.

• SIEM technologies (e.g., Splunk, QRadar, LogRhythm, Sentinel)
• Firewall technologies (Palo Alto, Fortinet, Cisco, Check Point, Juniper)
• Endpoint security technologies (Microsoft Defender, CrowdStrike, Cybereason, etc.)
• Microsoft security suite (Sentinel, Azure, MDATP, etc.)

• At least 5 years of experience in Information Security or Networking
• Security certifications (CISSP, GIAC, Security+, Cisco, etc.)
• A high school diploma or equivalent required; college/university degree is a plus.

This is a remote opportunity open to anyone legally authorized to work in the Philippines. Flexible workplace philosophy applies; moments that matter; full-time remote employees may be asked to travel occasionally based on team and business needs.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.