Process Associate

3 weeks ago


Muntinlupa, Philippines Lyceum of the Philippines University Batangas Full time

Join Genpact to deliver exceptional customer service, support data recovery, and drive operational improvements in a dynamic, innovative environment.

Your Role

Here’s what you will be doing:

  • Respond to customer queries and concerns.
  • Provide support for data collection to enable account recovery for end-users.
  • Maintain a deep understanding of client processes and policies.
  • Reproduce customer issues and escalate product bugs.
  • Provide excellent customer service.
  • Demonstrate innovation and intuition in identifying areas for operational adaptation or improvement.
  • Exhibit critical thinking and analysis skills.
  • Work effectively both independently and collaboratively.
  • Actively use the Internet and online applications.
About You

The company is looking for:

  • Graduate in any discipline.
  • Freshers are eligible.
  • Previous experience in customer service (chat/email/voice) preferred.
  • Excellent written English proficiency with a neutral English accent.
  • Ability to work on a flexible schedule, including weekend shifts.
Training & Development

Hands-on experience, mentorship, and continuous learning opportunities

Career Progression

Opportunities to accelerate your career by working on AI, automation, and digital innovation projects

This job may close before the stated closing date. You are encouraged to apply as soon as possible.

#J-18808-Ljbffr
  • Process Associate

    3 weeks ago


    Muntinlupa, Philippines Scan Global Logistics Full time

    SGL Manila (Shared Service Center), Inc is currently hiring for Process Associates: Master Data Management Roles and Responsibilities: Perform the daily update and execution of business processes for the Shared Service Center ensuring that standard operating procedures are completely followed. Delivers performance based on timeliness, accuracy and...

  • Process Associate

    2 days ago


    Muntinlupa, Philippines Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    3 weeks ago


    Muntinlupa, Philippines Genpact Full time

    Overview Process Associate - BFS . Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global...

  • Process Associate

    3 weeks ago


    Muntinlupa, Philippines IGT Solutions Full time

    Process Associate - Korean Bilingual Agent IGT Solutions Muntinlupa City, National Capital Region, Philippines Process Associate - Korean Bilingual Agent IGT Solutions Muntinlupa City, National Capital Region, Philippines 3 days ago Be among the first 25 applicants This would entail providing support in many varieties on Airline’s customer service requests...


  • Muntinlupa, Philippines Capital One Full time

    Overview Capital One Muntinlupa City, National Capital Region, Philippines Senior Associate, Associate Relations Capital One Muntinlupa City, National Capital Region, Philippines Note: This description has been refined to remove boilerplate and present responsibilities and qualifications clearly. General Responsibilities General Responsibilities: ...


  • Muntinlupa, Philippines Capital One Full time

    Process Specialist, WF-COE page is loaded## Process Specialist, WF-COElocations: Alabang, Muntinlupa Citytime type: Full timeposted on: Posted Todayjob requisition id: R Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Process Specialist, WF-COE****Summary:***** WF Center of Excellence (WF-COE) is part of the Workforce...

  • Recruitment Associate

    2 weeks ago


    Muntinlupa, Philippines HR Primo Management Services Full time

    Overview: The Recruitment Associate supports the Talent Acquisition team in executing recruitment activities to meet the company’s staffing needs. This role is responsible for sourcing, screening, and coordinating with candidates and clients to ensure a smooth and efficient hiring process. The Recruitment Associate also assists in maintaining applicant...

  • Loan Processor

    3 weeks ago


    Muntinlupa, Philippines Level Up Business Process Outsourcing Services OPC Full time

    Responsibilities Loan Application Review: Assess incoming loan applications for accuracy and completeness before submission. Document Verification: Collect, organize, and verify borrower documentation, including income, credit, and asset details. Client & Lender Coordination: Communicate with clients, underwriters, and loan officers to gather missing...

  • Purchasing Associate

    3 weeks ago


    Muntinlupa, Philippines Green Cross, Inc. Full time

    Get AI-powered advice on this job and more exclusive features. Discover an exceptional career breakthrough in the FMCG Industry and let us shape your tomorrow. Are you ready to take new positive steps today? At Green Cross Incorporated, where the path to success is illuminated with opportunities for growth and empowerment. Join us as we embark on a journey...

  • Process Associate

    3 weeks ago


    Muntinlupa, Philippines Upcap Full time

    Join Genpact to deliver exceptional customer service, support data recovery, and drive operational improvements in a dynamic, innovative environment. Your Role Here’s what you will be doing: Respond to customer queries and concerns. Provide support for data collection to enable account recovery for end-users. Maintain a deep understanding of client...