
Chatbot Lead
2 weeks ago
Overview
Improve Chatbot user experience through strategic initiatives on enhancing AI models and solutions.
Responsibilities- Conduct thorough analysis of Chatbot KPIs and OKRs to identify areas of improvement
- Manage and prioritize initiatives that drive user experience improvement (i.e., allocate team resources effectively, create roadmaps and targets)
- Drive collaboration and communication among stakeholders to align on objectives, scope, and progress of initiatives
- Deliver tangible outcomes through strong analytical skills, hands-on and pragmatic approach
- Communicate progress and insights to the management regularly
- Bachelor’s degree in management engineering, industrial engineering, computer science, or business
- At least 5 years total work experience with project management or strategy
- Proven ability to manage large and complex projects with experience leading cross-functional projects and teams
- Excellent stakeholder management especially with senior leads/managers
- Strong problem solving skills, with ability to draw insights from large and ambiguous data sets
- Excellent verbal and written communication skills; highly conversational
- Previous experience in artificial intelligence, conversational design, or programming is a plus
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Chatbot Lead
4 weeks ago
Manila, Philippines Shopee Full timeOverview Shopee Manila, National Capital Region, Philippines. Join to apply for the Chatbot Lead - Customer Service role at Shopee . Responsibilities Improve Chatbot user experience through strategic initiatives on enhancing AI models and solutions Conduct thorough analysis of Chatbot KPIs and OKRs to identify areas of improvement Manage and...
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Sales Representative
2 weeks ago
Manila, National Capital Region, Philippines Quicktext Full time $70,000 - $120,000 per yearQuicktext offers services to the hotel industry based on AI and big data such as NLU, AI-powered chatbot, web content generation, retargeting tools, and customer care solutions.Velma, The 3rd generation of chatbot, runs in 30 languages on Live chat, WhatsApp, WeChat, Google Messages and Facebook Messenger.The Quicktext team has created over the last 5 years...
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Digital Marketing Specialist
4 weeks ago
Manila, Philippines Grinfotech Full timeAs a digital marketer in a tech education institution, you will drive web traffic to our clients' sites and help people avail of learning opportunities to achieve their dream careers as software engineers. You will manage our clients' web and social media platforms and optimize web conversions through advertising. You will learn to master not only the usual...
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Digital Marketing Associate
2 weeks ago
, Metro Manila, Philippines Buscojobs Full timeRole Task Run and optimize Facebook Ad Campaigns Create short-form videos (Reels, TikTok, FB Stories) using CapCut or Canva Write compelling captions and post content in both English and Tagalog Manage and automate Facebook Messenger using chatbot tools (e.g., FastBot, ManyChat) Track Ad Performance, leads, and basic analytics Stay updated with...
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Solutions Delivery Consultant
4 weeks ago
Manila, Philippines 8x8 Full time8x8 Manila, National Capital Region, Philippines Overview The Solutions Delivery Consultant (PH) will deliver 8x8 cloud-based solutions to Enterprise and Public sector customers. You will provide in-depth UC/CC solution design, lead solution build and UAT testing, and support customers as they go live on the 8x8 platform. You will work in a fast-paced...
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Solutions Delivery Consultant
3 weeks ago
Manila, Philippines 8x8, Inc. Full time8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry\'s most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8Platform for CX integrates AI at every level to enable personalized...
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Solutions Delivery Consultant
3 weeks ago
Manila, Philippines 8x8 Full timeSolutions Delivery Consultant page is loaded## Solutions Delivery Consultantlocations: Manila-8x8 Asiatime type: Full timeposted on: Posted Todayjob requisition id: R18128x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated...
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IT Project Manager
1 week ago
Manila, National Capital Region, Philippines 247 International Corporation Full time ₱900,000 - ₱1,200,000 per yearRoles and responsibilities:Accountable for multiple projects by coordinating with various project managers and stakeholdersReporting to the stakeholders for statusManages the project budget along with the project owners - depends on projectBusiness functional and technical knowledge, and experience in implementation of enterprise solutionsPaperless solutions...
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Product Manager
4 weeks ago
Manila, Philippines Salmon.ph Full timeIn today's world, traditional banking practices and conventional lenders have failed to keep pace with innovation. People deserve better financial services. At Salmon, we recognized this gap and decided to shake things up. Led by a dynamic team of financial professionals and entrepreneurs, and backed by world-class investors, Salmon is on a mission to...
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Admin and Customer Service Officer
3 days ago
Manila, Philippines Inspire Brands Asia Full timeROLES & RESPONSIBILITIES Customer Support & Dispute ResolutionManage incoming customer enquiries through ticketing systems, email, and other digital channels. Provide timely, empathetic, and solution-oriented responses to members. Resolve complaints and disputes wherever possible, escalating complex cases when necessary. Oversee escalated cases from...