Workforce RTA
4 weeks ago
Position: WFM RTA (Alabang) | Onsite Requirements: Possess at least a Bachelor's or College Degree Minimum of 1 year experience in Workforce Management Strong skills in scheduling and real-time management are essential Excellent organizational abilities to meet critical deadlines Capable of prioritizing tasks effectively in a fast-paced, dynamic environment while maintaining attention to detail Flexible and willing to work in shift schedules Responsibilities: Conduct regular volume and performance analysis, proactively communicating potential impacts to the business Provide management with reports and planning models to support decision-making processes Monitor actual activities against plans and recommend immediate adjustments Staff the appropriate number of agents at the right times based on recent and historical capacity data Ensure pre-planned activities are scheduled in advance and communicated clearly Adjust schedules as needed based on real-time scenarios and coordinate overtime or voluntary time off to ensure optimal staffing levels
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Workforce RTA
6 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job Workforce RTA - Alabang (Onsite) About the job: WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision-making. Monitors actual activities and...
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Workforce RTA
4 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job: WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision-making. Monitors actual activities and compares them to plan and make recommendations...
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RTA Supervisor
2 weeks ago
Muntinlupa, Philippines Compass Experience Labs Full timeWe are a full-service BPO that partners with brands to power growth through exceptional customer experience. Our founders were trailblazers in the eCommerce industry. When they couldn’t find a customer service partner that was as innovative as they were, they built our BPO. Many companies view customer care as a cost center, but we believe it can be much...
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Workforce Real Time Analyst
6 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job Workforce Real Time Analyst (Alabang) About the job WFM RTA (Alabang) | Onsite Requirements: 1 year minimum experience in Workforce Management Candidate must possess at least a bachelor's/college degree. Excellent skills in scheduling and real-time time management a must Strong organizational skills to ensure critical timelines are met Ability...
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Workforce Real Time Analyst
4 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job WFM RTA (Alabang) | Onsite Requirements: 1 year minimum experience in Workforce Management Candidate must possess at least a bachelor's/college degree. Excellent skills in scheduling and real-time time management a must Strong organizational skills to ensure critical timelines are met Ability to effectively prioritize workload in a fast-paced,...
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Real Time Analyst
1 week ago
Muntinlupa, Philippines Pinnacle Intelligence Full timeJoin to apply for the Real Time Analyst role at Pinnacle Intelligence . Job Title: Real Time Analyst (RTA)Department: Workforce Management (WFM) / OperationsReports To: WFM Manager / Operations ManagerLocation: Alabang (On-site), Muntinlupa City, Metro Manila, Philippines About Pinnacle Intelligence Pinnacle Intelligence is at the forefront of transforming...
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WFM Real-Time Analyst
4 weeks ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision making Monitors actual activities and compare it to plan and make recommendations for...
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Real Time Analyst
1 week ago
Muntinlupa City, Philippines Pinnacle Intelligence Full timeJob Title: Real Time Analyst (RTA)Department: Workforce Management (WFM) / OperationsReports To: WFM Manager / Operations ManagerLocation: Alabang (On-site), Muntinlupa City, Metro Manila, PhilippinesAbout Pinnacle Intelligence:Pinnacle Intelligence is at the forefront of transforming the automotive retail industry. We provide AI-powered, sustainable, and...
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WFM Real-Time Analyst
6 days ago
Muntinlupa, Philippines TASQ Staffing Solutions Full timeAbout the job WFM Real-Time Analyst - Alabang About the job WFM RTA (Alabang) | Onsite Responsibilities: Regularly performs volume and performance analysis and proactively communicate possible impacts to business Supports management with all necessary reports and planning models to facilitate the process of decision making Monitors actual activities and...
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Alabang | Real Time Analyst
3 weeks ago
Muntinlupa, Philippines Majorel Full timeMajorel Muntinlupa City, National Capital Region, Philippines Overview We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible...