Region IV B | Junior Field Service Engineer | IT

2 weeks ago

San Fernando, Philippines STRADCOM Corporation Full time

Responsibilities

  • Performs preventive maintenance on a monthly basis on all hardware equipment for office sites
  • Isolates, reconfigures, troubleshoots, repairs/replaces and pulls out all defective hardware equipments within the standard response time set for each site
  • Provides 2nd level of technical support in solving hardware and Windows Operating Systems-related issues by assisting site support and office personnel on minor hardware and software configurations via onsite or relay chat nationwide
  • Isolates, troubleshoots and conducts on-site repairs, if applicable, on all defective equipments and peripherals of sites
  • Performs staging of hard disks for server disk upgrade, deployment and database back-up nationwide
  • Performs staging, hardware testing, software installation and configuration of all server computer workstations and peripheral for roll-out of new sites
  • Provides support specifically on hardware for special events, trade fair and exhibits
  • Prepares weekly and monthly status report on hardware/software to be submitted to Sr. Field Services Engineer for review and endorsement to the Field Services Manager
  • Performs other job related tasks that may be assigned by his superiors from time to time
Minimum Qualifications
  • Graduate of Computer Science, Computer Engineering or any IT related course.
  • At least 1 year of relevant experience.
  • Minor installation and configuration of hardware/software.
  • Able to set up and test hardware.
  • Knowledge in Windows Operating System.
  • Strong interpersonal skills.
  • Excellent oral & written communication.
  • High attention to detail.
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