
Slot Ambassador
4 weeks ago
Quezon City, Philippines
Solaireresort
Full time
Quezon City, Philippines | Posted on 08/11/2025
- State/Province National Capital Region (Manila)
- Country Philippines
- To ensure that internal & external customers received the highest level of service experienced.
- Must maintain a professional appearance & manner, greets guests at all times.
- To ensure that machines are functioning correctly and attend minor malfunction as well as the replenishment of slot tickets.
- Attach "out of order" signs to malfunctioning machines, and notify technicians and superiors when machines needs repair.
- To proactively seek interaction with slot customers for the purpose of building positive business relationships.
- Consistently circulate through assigned area/s and respond to guest concerns and slot machine service calls in a timely manner.
- Assists customers with gaming machines when necessary and also provides directions, general information of upcoming events and other casino services.
- Ability to accurately explain various game combinations pay-outs and jackpots.
- To attend and assists on machine pay-outs based on the department pay-out matrix.
- To ensure in maintaining the cleanliness and orderliness of the assigned slot areas at all times.
- Safeguards company assets and gaming keys.
- Complete necessary sign in-out sheets for radios/keys.
- Ensures consistent and timely compliance with all gaming and Company policies and procedures.
- Adheres to all safety guidelines.
- Maintains the highest level of confidentiality within the department and/or company.
- Maintains an open line of communications with superiors.
- Reports all potential adverse situations such as safety hazards, intoxicated or disruptive guests, slot cheats or disputes beyond the scope of their position to a supervisor immediately.
- Reports any guest’s issues to superior as necessary.
- Assists the superiors on any operational concerns and needs
- Atleast College level
- Good personality & professional appearance
- Experience in Hospitality industry is an advantage
- Basic knowledge of gaming machines is desired
- Must be able to work a flexible schedule according to business needs,including evenings, weekends and holidays
- Independent, responsible and self motivated.
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