Customer Service Representative
4 weeks ago
ROLE AND RESPONSIBILITIES: You will respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims. You will guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider. You will intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed. You will provide our customer real time resolutions or through comprehensive and timely follow-up with the member Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work JOB QUALIFICATIONS: Fresh graduate of any 4 yr course HS/SHS graduate w/ at least 6 months BPO experience Good communication skills Ability to multi-task Must be willing to report in Alabang Must be willing to work on shifting schedules Must be a Filipino citizen WHAT WE OFFER: Market Competitive Pay Levels Retirement Plan Medical Plan (HMO) from Day 1 of employment Dental, Medical, and Optical Reimbursements Life and Disability Insurance Paid Time-Off Benefits Sick Leave Conversion Tuition Fee Reimbursement Employee Assistance Program (EAP) Annual Performance Based Merit Increases Employee Recognition Training and Staff Development Employee Referral Program Employee Volunteerism Opportunity All Mandatory Statutory Benefits WHO WE ARE: Optum is the health care technology and innovation company of the UnitedHealth Group enterprise along with UnitedHealthcare. UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We’re a leading health solution and care delivery organization. Our work is complex, but our mission is simple: create a healthier world, with you at the center. As part of a Fortune 5 enterprise, we are improving the health care experience of over 125 million people around the world. We’re a diverse team with operations across North America, South America, Europe, Asia Pacific and the Middle East. This includes our over 25,000 employees in the Philippines. Elevate your career with a leading health care company while improving lives. Join us in evolving health care so everyone can have the opportunity to live their healthiest life. This is your opportunity to be part of a team that’s dedicated to Caring. Connecting. Growing together. #J-18808-Ljbffr
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Healthcare Customer Service Representative
4 weeks ago
Muntinlupa, Philippines Safari Rent A Car, Inc. Full timeHealthcare Customer Service Representative Join to apply for the Healthcare Customer Service Representative role at Safari Rent A Car, Inc. Handle incoming customer inquiries related to healthcare services and insurance plans. Process claims and assist in generating insurance documentation. Provide support and information regarding benefit plans to...
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Healthcare/ Customer Service Representative
3 weeks ago
Muntinlupa, Philippines Lexie Staffing co. Full timeHealthcare/ Customer Service Representative On-site - Muntinlupa No Exp Required Bachelor Full-time Job Description Government Mandated Benefits Insurance Health & Wellness HMO Professional Development Job Training Read More Respond to customer inquiries regarding healthcare services and support. Assist patients with scheduling appointments and managing...
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Senior Representative, Customer Service
2 weeks ago
Muntinlupa, Philippines Synchrony Full timeJob Description: Disclaimer: Please note that this job posting is for pooling purposes only. We are currently collecting applications from interested candidates for potential future opportunities. Should a relevant opening become available, we will reach out to qualified applicants accordingly. Thank you for your understanding! What you’ll accomplish as an...
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Customer Support Representatives
2 weeks ago
Muntinlupa, Philippines Metacom Full timeWe are looking for a passionate Customer Service Representative who loves helping people and finding solutions. In this role, you will be the friendly voice of our company—guiding customers, answering questions, and ensuring they receive an excellent experience at every interaction. If you enjoy teamwork, problem-solving, and making a positive impact, this...
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Representative, Customer Service
3 weeks ago
Muntinlupa, Philippines Synchrony Full timeJob Description: Responsibilities Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s); Resolve credit inquiries on new accounts; Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction; Utilize professional techniques to generate additional revenue via retail, credit,...
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Customer Service Representative
4 weeks ago
Muntinlupa, Philippines EXL Full timeEXL Muntinlupa City, National Capital Region, Philippines Customer Service Representative (CSR) Financial Account – Northgate, Alabang Company: EXL EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and...
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Customer Support Representative
3 weeks ago
Muntinlupa, Philippines Teamified Full timeOur client is a beauty‑brand specialising in premium virgin hair extensions and units, sourcing high‑quality Eurasian and Peruvian hair to deliver natural‑looking, long‑lasting hair solutions. About Teamified Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. We...
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Muntinlupa, Philippines Lexie Staffing co. Full timeJoin our team as a Healthcare Customer Service Representative and help patients, providers, and members with their healthcare and insurance needs. You’ll be the first point of contact, assisting with claims, benefits, billing, and general inquiries while ensuring every interaction is professional, accurate, and empathetic. Responsibilities: Handle inbound...
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Customer Service Representative
4 weeks ago
Muntinlupa, Philippines ZP DIVINA CAREERS Full timeOverview We are seeking tech-savvy and customer-focused individuals to join our Financial Tech Account team. As a CSR, you will assist clients with installation, registration, and account maintenance of QuickBooks software, supporting small and medium business customers. This is a blended support role involving both voice and chat interactions....
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Sales Representative
3 weeks ago
Muntinlupa, Philippines Nature Republic Inc Full timeCold Calling Sales Representative (Remote, Night Shift) Cebu, Central Visayas, Philippines Promote and sell products/services, generate leads, manage customer relationships, and achieve sales targets. Qualifications Strong communication skills. Sales experience preferred. Goal-oriented and proactive. Seniority level Associate Employment type Full-time Job...
