Analyst, Operational Risk Management

Join to apply for the Analyst, Operational Risk Management role at American Express American Express is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes. The Global Merchant & Network Services brings together American Express' merchant-and network-related businesses. The ORM organization is looking for an Analyst, Global Merchant & Network Services Operational Risk to join a diverse team of high-performing individuals focused on the effective oversight of risk identification, assessment, and mitigation across the Business Unit, while maintaining alignment with the organization’s enterprise risk management framework. Reporting directly to the Director, Global Merchant & Network Services, this role plays a critical part in assessing, monitoring, and challenging the first line’s risk management practices. Responsibilities: Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts within Global Merchant & Network Services. Analyze business processes and activities to identify potential risks, control gaps, and emerging risks. Assist in applying the enterprise risk management framework across Global Merchant & Network Services. Support Global Merchant & Network Services in embedding risk management practices into daily operations and decision-making. Support the tracking and analysis of key risk indicators (KRIs), providing insights into risk trends and areas requiring attention. Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements. Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements. Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls. Monitor risk-related issues, ensuring they are appropriately addressed. Minimum Qualifications: Experience in risk management, preferably within a second-line function in financial services. Knowledge of risk management frameworks and ability to assess and challenge first-line risk practices independently. Excellent communication skills, with the ability to translate complex risk concepts into actionable insights. Understanding of operational and regulatory risks. Proficiency in risk management tools, data analysis, and reporting systems. Advanced analytical and problem-solving capabilities, with a focus on actionable insights. Detail-oriented and proactive, with strong prioritization skills in a dynamic environment. High ethical standards and a commitment to integrity and accountability. Knowledge of merchant and network services. What We Offer: Competitive base salaries. Bonus incentives. Support for financial-well-being and retirement. Comprehensive medical, dental, vision, life insurance, and disability benefits. Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need. Generous paid parental leave policies. Free access to global on-site wellness centers staffed with nurses and doctors. Free and confidential counseling support through our Healthy Minds program. Career development and training opportunities. American Express is an equal opportunities employer. #J-18808-Ljbffr