Analyst, Operational Risk Management
5 days ago
Title: Analyst, Global Merchant & Network Services Operational Risk Role Overview The Global Merchant & Network Services Operational Risk team is part of American Express’s Global Risk & Compliance Organization. The analyst will serve as a critical independent oversight function, challenging first‑line risk identification, assessment, and mitigation for the Global Merchant & Network Services business unit. Key Responsibilities Support the independent oversight and challenge of first-line risk identification, assessment, and mitigation efforts (e.g., Risk & Control Self‑Assessment) to ensure alignment with enterprise risk standards. Analyze business processes and activities to identify potential risks, control gaps, and emerging risks. Assist in applying the enterprise risk management framework across Global Merchant & Network Services. Embed risk management practices into daily operations and decision‑making. Track and analyze key risk indicators (KRIs), providing insights into risk trends and areas requiring attention. Contribute to risk reporting efforts, preparing materials for senior management, risk committees, and regulatory engagements. Maintain an understanding of relevant regulations and industry expectations to help the business navigate compliance requirements. Conduct risk assessments, scenario analyses, and deep dives to evaluate the effectiveness of existing controls. Monitor risk‑related issues, ensuring they are appropriately addressed. Minimum Qualifications Experience in risk management, preferably within a second‑line function in financial services, and understanding of critical risk management lifecycle activities. Knowledge of risk management frameworks and ability to assess and challenge first‑line risk practices independently. Excellent communication skills, with the ability to translate complex risk concepts into actionable insights. Understanding of operational and regulatory risks. Proficiency in risk management tools, data analysis, and reporting systems. Advanced analytical and problem‑solving capabilities, with a focus on actionable insights. Detail‑oriented and proactive, with strong prioritization skills in a dynamic environment. High ethical standards and a commitment to integrity and accountability. Knowledge of merchant and network services. Workplace Flexibility Full time. Must be amenable to a hybrid work arrangement (onsite and work from home). Work from Home Requirements Must have at least a 25 Mbps internet connection plan / speed. Must have a private & quiet area to work at home. Benefits Summary Support for financial‑well‑being and retirement. Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location). Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need. Generous paid parental leave policies (depending on your location). Free access to global on‑site wellness centers staffed with nurses and doctors (depending on location). Free and confidential counseling support through the Healthy Minds program. Career development and training opportunities. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Employment eligibility to work with American Express in the Philippines is required; the company will not pursue visa sponsorship for these positions. #J-18808-Ljbffr
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Analyst, Operational Risk Management
3 weeks ago
Taguig, Philippines American Express Full timeJoin to apply for the Analyst, Operational Risk Management role at American Express American Express is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. The Global Risk & Compliance Organization is an independent risk management function, led by...
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Analyst, Operational Risk Management
6 days ago
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Taguig, National Capital Region, Philippines American Express Full time $70,000 - $120,000 per yearAnalyst – Process Risk Reduction & Analytics#4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest GroupAt American Express, our culture is...
