Healthcare Scheduling Coordinator

1 day ago

Mabalacat, Philippines ISTA Personnel Solutions Full time

Overview

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Healthcare Scheduling Coordinator (After-Hours) to manage patient and nursing scheduling support, resolve issues, and provide direct client-facing communication. This role requires someone confident, personable, and able to handle an after-hours schedule while working independently.

Working Hours (SAST | 30 hours per week)

  • Sunday: 11:00 PM – 5:00 AM
  • Monday: 11:00 PM – 5:00 AM
  • Friday: 12:00 PM – 3:00 PM and 11:00 PM – 5:00 AM (split shift)
  • Saturday: 2:00 PM – 11:00 PM
  • and Tuesdays, Wednesdays, and Thursdays are off days

PLEASE NOTE

  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages . Applicants without a power backup cannot be considered.
Job Functions
  • Appointment Coordination: Schedule and manage appointments for patients, ensuring that all necessary resources and personnel are available.
  • Communication: Serve as the primary point of contact for patients, families, and healthcare providers, providing updates and addressing any scheduling concerns.
  • Patient Management: Maintain accurate and up-to-date records of patient appointments, medical needs, and preferences.
  • Home Care Coordination: Collaborate with home care teams to ensure that patient needs are met and that all appointments are scheduled on time.
  • Problem Solving: Address scheduling conflicts or issues as they arise, finding solutions that work for both the patient and healthcare provider.
  • Data Entry: Input and update patient information in the scheduling system with precision and attention to detail.
  • Compliance: Ensure that all scheduling practices comply with relevant healthcare regulations and privacy laws.
Qualifications
  • 1 - 2 years' experience in scheduling and coordination, preferably within a healthcare or home care service
  • Exceptional communication skills
  • Must be able to prioritize and multitask in a fast-paced environment
  • Strong attention to detail and organized
  • Problem solver
  • Must be proficient in Microsoft Office

If you are not contacted within 14 working days, please consider your application unsuccessful.

#J-18808-Ljbffr

  • Quantitative Fieldwork Coordinator

    2 weeks ago

    Mabalacat, Philippines QQFS (Qualitative & Quantitative Fieldwork Services) Full time

    Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com,...

  • Facilities Coordinator

    2 weeks ago

    Mabalacat, Philippines JLL Full time

    Job Title: Facilities CoordinatorJob Summary: The Facilities Coordinator will be responsible for providing administrative support to the facilities management team. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will have a strong customer service...

  • Project Coordinator

    1 day ago

    Mabalacat, Philippines VirtueStaff Full time

    Overview VirtueStaff is seeking a detail-oriented and organized Project Coordinator to support a tile and carpet installation client. In this role, you will play a crucial part in managing projects from inception to completion, ensuring that all operations run smoothly. You will work closely with various teams, clients, and vendors to facilitate project...

  • Sanitation Coordinator

    5 hours ago

    Mabalacat, Central Luzon, Philippines Gardenia Bakeries (Phils.) Inc. Full time ₱400,000 - ₱800,000 per year

    Work Responsibility:Assists in overseeing the cleaning and sanitation programs of specific production equipment and work areas and coordinates for any deviations to superior and concerned departments. Responsible for planning, implementing, and monitoring sanitation programs to ensure a clean, safe, and compliant production environment. This role oversees...

  • Executive Assistant

    2 weeks ago

    Mabalacat, Philippines DOXA Talent Full time

    Executive Assistant - Program Coordinator Opportunity Details Full Time Executive Assistant - Program Coordinator Our client is seeking a dedicated Executive Assistant - Program Coordinator to provide high-level support to their partners, with an initial focus on assisting CEO Peer Groups. This role involves a variety of responsibilities, from managing...

  • Rental Inquiries Coordinator

    2 weeks ago

    Mabalacat, Philippines RemoteVA Full time

    RemoteVA provided pay range This range is provided by RemoteVA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $7,200.00/yr - $7,800.00/yr We are seeking a proactive and organized Rental Enquiries Coordinator to manage all incoming enquiries for our rental properties. This role involves...

  • General practitioner

    4 days ago

    Mabalacat, Central Luzon, Philippines Eirene Clinic & Pharmacy Full time $60,000 - $80,000 per year

    About the role We're seeking a part-time General Practitioner to join our dynamic team at Eirene Clinic in Mabalacat City, Pampanga. As a key member of our healthcare team, you will be responsible for providing comprehensive primary care services to our valued patients. This is an exciting opportunity to make a meaningful impact on the lives of the local...

  • Clinic Receptionist

    1 week ago

    Mabalacat, Central Luzon, Philippines Eirene Clinic & Pharmacy Full time ₱150,000 - ₱250,000 per year

    About the role This is a full-time Clinic Receptionist role at the Eirene Clinic in Mabalacat City Pampanga. The Clinic Receptionist will be responsible for providing exceptional customer service to all patients and visitors, managing appointment scheduling, and supporting the smooth operation of the clinic.What you'll be doingGreeting patients and visitors...

  • School Clinic Assistant

    4 days ago

    Mabalacat, Central Luzon, Philippines JOSE C. FELICIANO COLLEGE FOUNDATION Full time ₱288,000 - ₱720,000 per year

    Jose C. Feliciano College Foundation is looking for a compassionate, dependable, and organized Clinic Assistant to support the daily operations of the school clinic and promote the health and wellness of our students, faculty, and staff. The ideal candidate is a graduate of any 2-year or 4-year health-related course or an undergraduate currently pursuing a...

  • Social Media Virtual Assistant

    3 weeks ago

    Mabalacat, Central Luzon, Philippines Snapscale Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Social Media Virtual Assistant to support our marketing team in managing and executing digital marketing initiatives. The role will focus on social media management, email marketing, marketing automation, and advertising support, with the goal of enhancing our online presence, driving audience...