Implementation Consultant | Hybrid | Makati | Day 1 HMO

Coding Change. Powering Purpose. This is where innovation meets empathy-where every line of code and every solution you implement helps nonprofits make a lasting difference. Shape the future of giving through technology. In this role, you'll collaborate with global teams building software that empowers organizations to create social impact at scale. It's more than just implementation-it's contributing to a movement that uses tech for good, transforming communities while advancing your global career right from home. Job Description As an Implementation Consultant, you'll manage the full implementation cycle of enterprise software solutions - from analysis to configuration, testing, and deployment. You'll ensure every client experience runs seamlessly, enabling organizations worldwide to achieve their goals through powerful digital platforms. Job Overview Employment type: Full-timeShift: Night Shift, Weekends OffWork setup: Hybrid (Makati) Exciting Perks Await Day 1 HMO coverage with free dependent Competitive Salary Package Night differential pay to maximize your earnings Hybrid work arrangement Prime office location in Makati (Easy access to MRT stations, restaurants, and banks) Fixed weekends off Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek Bachelor's degree in Business Sciences, Business Administration, Project Management, or Operations Minimum of 3-5 years of relevant experience At least 2 years of experience in SaaS implementation Excellent verbal and written communication skills Excellent analytical skills Strong multitasking and project coordination abilities Strategic thinker with a passion for innovation Your Daily Tasks Conduct analysis to determine appropriate solution requirements for new or existing clients Coordinate client training and collaborate with internal teams Customize and install software solutions tailored to client needs Oversee the accurate, timely, and successful implementation and conversion of enterprise software across the full project cycle Validate and test configurations to ensure system reliability and accuracy Assess the appropriate method and identify resources for the conversion of client data to internal systems Test the product or oversee testing processes to ensure quality results Consult on client software installation, coordinating technical support for issue resolution Provide responsive client support and seek client feedback to enhance satisfaction Offer insights and recommendations on products, processes, and systems to drive efficiency and continuous improvement Ensure seamless handoff to other departments after implementation completion Participate in project planning and coordination, including schedule development, monitoring, and reporting Configure and adapt products to align with client rules, plans, or procedures Manage project timelines and backlogs through systems like Wrike and Jira Document all client interactions and progress accurately Communicate project updates, changes, and risks to clients and internal stakeholders Collaborate with other teams for issue resolution and process optimization Participate in pilots, product rollouts, task forces, and special projects Support product field pilots and continuous improvement initiatives About the Client Powering Impact Through Innovation Our client is a global SaaS leader dedicated to empowering nonprofits and enterprises to create measurable, lasting change. Their innovative platforms streamline giving, volunteering, and grant management-bridging technology and purpose. Trusted by top organizations worldwide, they help turn generosity into global impact through cutting‑edge solutions. Welcome to Emapta Philippines Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like‑minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra #J-18808-Ljbffr