Head of Operations

2 weeks ago

Quezon City, Philippines LONDON OUTSOURCED Full time

We’re looking for an experienced General Manager with a passion for growth, structure, and scale. We need someone with grit, drive, and initiative. Someone who isn’t afraid of hard work, who thrives in building something great from the ground up, and who’s ready to step into a leadership role that mixes strategy with execution. Experience in identifying and selecting high‑potential areas for new branches will be highly valuable. Candidates who have overseen multi‑location expansion, handled site selection, and understand location‑based strategy will have an edge. What You’ll Do: Streamline & Strengthen Operations Audit current processes and introduce improvements in student handling, instructor scheduling, and back‑office operations Develop SOPs and manuals that support replication across multiple branches Implement systems that ensure consistency, quality, and accountability across the organization Nationwide Growth & Rollout Lead expansion planning and execution for new sites — logistics, staffing, permits, and setup Work with the co‑ops manager to map out a 3‑year roadmap for national scale Ensure each new branch reflects the brand’s standards and service excellence People & Culture Leadership Train and oversee teams across multiple locations Introduce performance tracking systems and staff development processes Help build a company culture rooted in professionalism, pride, and continuous improvement Strategic Execution Work hand‑in‑hand with ownership and the co‑operations manager Support key decisions around pricing, marketing, partnerships, and market entry Help introduce tech platforms for bookings, CRM, or LMS if needed What We’re Looking For: Key Essential Experience (must‑have): Experience managing multi‑branch operations across different locations Proven track record in opening new branches , including site selection, setup, and launch planning Strong understanding of location‑based strategy (e.g., traffic flow, community presence, competition mapping) Familiarity with permits, compliance , and local government processes for business expansion Ability to develop and implement systems that scale , such as SOPs, training modules, and performance tracking tools Experience collaborating with or reporting directly to ownership or executive teams during expansion 5+ years in operations leadership within a franchise, multi‑site service business, or training/education‑related company (experience in a driving school is a plus but not essential ) Proven experience scaling operations or opening multiple branches Demonstrated ability to identify strong expansion locations and lead the opening process Hands‑on and proactive — not afraid to roll up your sleeves Strong leadership and team‑building skills Familiar with process creation, KPIs, and quality control Experience working with government permits or education standards (LTO familiarity is a plus) What We Offer: Salary: ₱80,000–₱100,000/month Range subject to experience level, MINIMUM experience required 3 Years. Incentives: Share options or performance‑based bonuses Collaborative leadership — you won’t be doing this alone Clear mission: Build one of the most trusted driving school brands across the country Autonomy, accountability, and a direct line to ownership #J-18808-Ljbffr

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