KC Finance Accounts Receivable Specialist

It's more than a job

As a finance professional at Kuehne+Nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. You also help make ordinary and special moments possible for people around the world. Because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. Finance work at Kuehne+Nagel means more than we imagine.

You will be responsible for managing collection activities of due and overdue payments from customers, including issue resolution and working towards achieving process efficiency. You will manage all aspects of the collection process, identify customer billing issues, and be accountable for reducing the accounts receivable of your assigned accounts. You will communicate professionally with a variety of internal and external stakeholders while providing exceptional customer service.

• Ensure prompt payment from customers by regular follow ups and tracking via email or phone
• Update accounting records in relevant systems in a timely manner, including capturing customer feedback and follow up due date
• Act on customer feedback regarding invoicing issues, discrepancies and clarifications with relevant internal stakeholders
• Ensure timely reconciliation and sharing of statements of account (SOA) with customers
• Understand customer requirements, extending support to standardize operations where necessary
• Participate in all accounts receivable matters at an operational level
• Recommend accounts for escalated collection efforts via country finance or key account structure
• Understand the end-to-end accounts receivable process, identifying redundant steps to drive continuous improvement
• Independently analyze assigned accounts and execute a collection plan

• Minimum of 3 years’ experience in Business-to-Business Accounts Receivable Collections required
• Strong knowledge of collection processes and AR policies and procedures
• Excellent negotiation and customer service skills required
• Average proficiency with MS Excel required
• Excellent verbal and written communications skills in English
• Strong attention to detail and excellent follow-up skills required
• Must be able to work well with individuals at all levels inside and outside of the organization
• Self-starter with the ability to work with minimal supervision
• Additional language skills are an advantage

We want to be the best company to work for and with. In collaboration with your team members, you will drive delivery of customer excellence and operational efficiency in processes. You provide unbiased financial insights, flag any potential risks and intervene to mitigate these risks. In close partnership with the business, you will establish a well-functioning business controlling mechanism in relation to accounts payable for the region. On a regular basis, you consult with key stakeholders to review progress, ensuring a focus on continuous improvement and high-quality work processes while meeting service level agreements. Finally focus on best-in-class processes for better efficiencies and improved financial performance of the company. We offer you a challenging position in a vibrant work environment where development and progress are a priority. Additional to opportunities for professional learning, you will learn to work with cutting-edge IT systems.

With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

Logistics shapes everyday life—from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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