
Shift Manager
3 days ago
Responsibilities
- Plans, organizes, coordinates and supervises the operations of an assigned section of the store during assigned shift to achieve performance targets without sacrificing quality, cleanliness and service.
- Plan, check, inspect and prepare store section before start of day to ensure that section is ready to efficiently and effective operate in accordance with operating standards.
- Reports immediately all deviation from operating standards so action can be taken to minimize problems, complaints and unnecessary expenses.
- Maybe assigned to open or close store after store hours.
- Monitor, control and supervise the operations to ensure the check and balance in the store are maintained by closely adhering to all company policies, systems and procedures, and rules and regulations.
- Implement, coordinate and monitor promotional plans and storewide programs to meet marketing plans and forecasts.
- Prepares accurate and timely section reports with variances on time.
- Settles all disputes and complaints with guests, which cannot be handled by team members.
- Maintains discipline among Team Members at the same time motivate them to improve their performance.
- Conducts orientation and retraining programs and seminars for team members to continuously improve operating efficiency and performance
- Executes other directives from the superior.
- Preferably with experience as a fast-food chain manager, with at least 1 - 3 years.
- Willing to work at SM Valenzuela.
- Strong leadership skills with an affinity for capacity development.
- Excellent conflict resolution abilities.
- Innovative, trustworthy, and impartial.
- With experience or knowledge in doing profit and loss report, sales report, inventory and ordering.
- Willing to undergo training.
- Willing to start by August.
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