INVESTMENT SERVICES OFFICER

Overview

The Investment Services Officer is responsible for: 1) providing administrative services to the day-to-day account onboarding and management, 2) performing operational support to offshore clients including trading and loan activities, 3) acting as point of contact for counterparties and custodians for investment-related transactions, and 4) ensuring efficient and effective pre-settlement processing of investment-related transactions.

• Checks preparation and delivery of account onboarding and account servicing documents
• Reviews completeness and quality of account onboarding documents
• Reviews pre-checking of AML screening and customer risk assessment
• Conducts recorded call confirmation of the Customer Risk Profiling Questionnaire
• Facilitates necessary account opening and maintenance
• Conducts periodic review of accounts and AML screening
• Reconfirms Client Risk Profiling
• Conducts resubmission of W8 forms, if applicable
• Ensures that original documents are transmitted to the Serviced Entity
• Oversees liaison between BPI and the Serviced Entity
• Reviews client instruction according to BPI IFL’s policies and regulations
• Oversees the booking, balancing, and payment processing for trades, placements, and fees among others
• Ensures that trade and non-trade instructions are carried out properly, efficiently, and effectively within the Serviced Entity’s policy, procedures, processes, and strategy, as well as current rules and regulations
• Liaises between Portfolio Relationship Management, Traders, and Operations for troubleshooting of settlements
• Monitors and reconciles transaction settlement of all orders
• Coordinates trade and non-trade transactions with counterparties and custodians when needed
• Consolidates primary issuance orders
• Checks, approves, and signs on all documentary requirements necessary to facilitate implementation of trade and non-trade activities
• Checks and approves all requests in the Bank’s Electronic Approval Channels to facilitate trade and non-trade activities
• Checks and endorses all client bookkeeping entries in applicable bookkeeping systems such as Investone or Avaloq
• Coordinates with Portfolio Relationship Management and Operations for actions on corporate actions
• Acts as point of contact to Brokers and Counterparties for trade-related requirements
• Provides requests from counterparties in compliance with regulatory requirements
• Assists in establishing and maintaining custodianship accounts
• Formulates, evaluates, and implements procedures, process improvements, and re-engineering to ensure operational efficiency and minimize operational risk
• Assesses, initiates, proposes, and implements automation of transaction and information management processes for cost and time efficiency
• Ensures business continuity management is consistently applied to maintain business-as-usual during incomplete personnel availability
• Ensures continuous training, skill upgrading, and career development of supervised personnel
• Provides timely assistance and monitoring of queries and requests from internal and external clients, counterparties, branches, and other units to fulfill requests
• Reviews and sends reports as needed to aid transaction monitoring, reconciliation, and ensure processes and controls are followed
• Acts as a system administrator of internal databases and group distribution lists if applicable

• Bachelor's degree in finance, business administration, or a similar field
• 3-4 years of overall experience in investment operations or banking operations
• Macro-level understanding of the overall process

Bank of the Philippine Islands (BPI)