Manager - Quality
1 day ago
Company Description
We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
About WNS: WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 11,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.
Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. WNS Global Services Inc. (NYSE: WNS) is a global BPM leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group's over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.
Quality Assurance - Job ListingsNote: This listing includes multiple Quality Assurance roles across different locations and scopes. The following responsibilities and qualifications appear repeatedly across postings.
Quality Assurance Responsibilities (typical):
- Inspect current and completed installations or work to ensure quality and adherence to specifications.
- Document work requests, incident reports, and perform proper investigations to identify root causes.
- Monitor daily work and report issues/concerns observed.
- Evaluate work by trades and approve billings and certifications of completions.
- Attend meetings and coordinate with stakeholders as required.
- Lead teams to achieve metric goals and complete monthly deliverables.
- Provide effective coaching and constructive feedback to subordinates.
- Perform administrative tasks for operational support.
Qualifications (typical):
- Graduate in relevant engineering, construction, accounting or business field depending on role.
- Experience level ranges from 1 year to 9+ years depending on the position.
- Preferably professional certifications as applicable (e.g., Lean Six Sigma Green/Black Belt, or related qualifications).
- Computer literate with knowledge of standard office or industry software.
Job Type and Location: Various postings include temporary and full-time roles across different sites. Some listings indicate region-based application restrictions. If you are interested, please review the specific posting for location, requirements, and application instructions.
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