IT Operations Analyst 13N25

23 hours ago


Metro Manila Philippines TALENTMATE Full time

Job Description As an IT Operations Analyst, you will play a critical role in supporting the day‑to‑day operations of our IT infrastructure and services. You will be responsible for monitoring systems, troubleshooting issues, and ensuring the smooth operation of technology services that support our business functions. With your expertise in IT operations, you will work to optimize processes, enhance system performance, and implement best practices to improve our IT landscape. Our ideal candidate will possess strong analytical skills, excellent problem‑solving abilities, and the capability to work well under pressure. You will be collaborating with various teams to support project initiatives, implement changes, and ensure compliance with IT policies and procedures. Responsibilities Monitor, maintain, and support IT systems to ensure optimal performance and availability. Troubleshoot and resolve software and hardware issues in a timely manner. Analyze system performance metrics and implement improvements where necessary. Collaborate with cross‑functional teams to implement IT system changes and updates. Ensure compliance with organizational IT policies and established security protocols. Create and maintain comprehensive documentation for system configurations and procedures. Participate in the development and implementation of IT disaster recovery plans. Coordinate with vendors and external service providers for system maintenance activities. Assist in the evaluation and deployment of new IT technologies and tools. Conduct regular system audits to identify potential issues before they impact operations. Provide technical support and training to end‑users on various IT applications and systems. Work on special IT projects and initiatives as assigned by management. Requirements Bachelor’s degree in Information Technology, Computer Science, or related field. At least 3 years of experience in IT operations or related roles. Strong understanding of IT systems, networks, and cloud services management. Excellent troubleshooting skills and the ability to diagnose complex issues quickly. Proven ability to manage multiple tasks and projects simultaneously in a fast‑paced environment. Strong communication and interpersonal skills for effective collaboration with team members. Experience in ITIL processes and understanding of best practices in IT operations. Job Details Role Level: Mid-Level Work Type: Full‑Time Country: Philippines City: Manila, National Capital Region Company Website: Job Function: Information Technology (IT) Industry/Sector: Recruitment & Staffing & IT Services and IT Consulting #J-18808-Ljbffr



  • , Metro Manila, Philippines Five9 Full time

    Join to apply for the Partner Operations Analyst role at Five9 . Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying...

  • Business Analyst

    1 week ago


    , Metro Manila, Philippines GAITCON (Global Advanced IT Connections) Full time

    Human Capital Director | Global Staff Connections, GAITCON, and Advanced Talent Connections We’re looking for a detail-oriented and analytical Business Analyst / Quality Analyst (BA/QA) to join our growing team. The ideal candidate will help identify process improvements, define requirements, and collaborate with cross-functional teams to deliver efficient...


  • , Metro Manila, Philippines GCash Full time

    Lending Operations Data Analyst GCash is looking for a Lending Operations Data Analyst to join our dynamic team and help keep Filipinos’ lives better everyday. Location: Manila, National Capital Region, Philippines. Responsibilities Design, build and maintain robust, scalable, and efficient data models. Develop and manage data transformation pipelines to...

  • Analyst II

    3 weeks ago


    , Metro Manila, Philippines Microchip Technology Inc. Full time

    Join to apply for the Analyst II - IT Security Operations role at Microchip Technology Inc. 1 day ago Be among the first 25 applicants Join to apply for the Analyst II - IT Security Operations role at Microchip Technology Inc. Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the...


  • , Metro Manila, Philippines TALENTMATE Full time

    Job Description An Administrative Officer is a key member of the management team, responsible for ensuring the smooth running of business operations. With a focus on improving efficiency and productivity, this role involves managing day-to-day administrative tasks such as coordinating schedules, overseeing office communications, and maintaining records. In...


  • , Metro Manila, Philippines Salesforce Full time

    Business Operations, Senior Analyst - Philippines Join to apply for the Business Operations, Senior Analyst - Philippines role at Salesforce. Job Category: Operations Role Description Salesforce is looking for a skilled Business Operations Senior Analyst to support our APAC Professional Services (PS) business. The candidate will work with APAC PS operations,...


  • , Metro Manila, Philippines RingCentral Full time

    Sales Operations Business Analyst Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral). It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client:...


  • , Metro Manila, Philippines ACCA Careers Full time

    Senior Analyst, Custody Tax Operations Join to apply for the Senior Analyst, Custody Tax Operations role at ACCA Careers . Responsibilities Implementation of new operational procedures following changes in tax policy or law. Validation of client tax status and eligibility for relief. Handling client and tax authority technical queries. Carrying out complex...


  • , Metro Manila, Philippines JPMorganChase Full time

    Client Operations Analyst - Billing Escalations Join to apply for the Client Operations Analyst - Billing Escalations role at JPMorganChase Become an integral part of our client operations team, delivering outstanding customer service and support within our service center operations across various products and platforms. This role offers an exciting...


  • , Metro Manila, Philippines Fusion Markets Full time

    Get AI-powered advice on this job and more exclusive features. Ready to take the next step in your career? We’re seeking a motivated, detail-driven Trading Operations Analyst to join our energetic and growing team. In this pivotal role, you’ll help maintain our trading infrastructure, investigate trading issues, and support pricing and execution quality,...