Operations Manager

3 weeks ago

Pasig, Philippines JOSHUA G. AGUIRRE - Recruitment Process Outsourcing Full time

Operations Manager (Warehouse & Fulfillment) Onsite – Pasig City, Metro Manila · Full-time Sodarizer is looking for an Operations Manager to own and scale its warehouse and fulfillment operations. This role ensures that as sales grow, inventory, assembly, dispatch, and customer experience all run smoothly, efficiently, and reliably. What youll do Lead day-to-day warehouse operations, including inventory, assembly, order fulfillment, and dispatch. Manage inventory tracking, forecasting, and replenishment to maintain accuracy and prevent stockouts. Ensure orders are prepared and shipped on time by coordinating with couriers and delivery partners. Lead and coach frontline teams, including warehouse staff, assembly/fulfillment teams, and a Customer Success Representative. Create, implement, and improve SOPs so operations can handle increasing order volumes. Monitor key operational KPIs (inventory accuracy, fulfillment speed, customer issues) and solve problems under pressure. This is an end-to-end operations leadership role, not just a warehouse supervisor position. What were looking for Hands-on experience managing warehouse operations end-to-end in e‑commerce, retail distribution, FMCG, logistics, or similar environments. Strong background in inventory management, order fulfillment, and coordinating with delivery partners. Experience leading frontline operations teams and enforcing processes on the ground. High attention to detail with a strong ownership and accountability mindset. Process-oriented thinker who can improve systems while keeping execution fast and practical. Experience running a warehouse that scaled in volume, handling e‑commerce surges (campaigns, promos), and using warehouse/inventory systems is a strong plus. Work setup, salary, and benefits Arrangement: Fully onsite . Location: Pasig City . Level: Mid-level management, reporting directly to the founders and managing warehouse, assembly/fulfillment, and CS teams. Salary: Competitive , based on experience, with performance incentives tied to operational KPIs. Benefits: Government-mandated benefits plus HMO. Why this role is exciting You will be the leader of all things operations and execution for a growing consumer brand. Youll build and scale processes that keep the company running smoothly even as order volumes increase. Youll work closely with founders and cross-functional teams, with clear impact on customer satisfaction and growth.

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