CSR for Healthcare Account II FIXED SAT SUN OFF

3 weeks ago

Cebu City, Philippines Tech Mahindra Full time

Overview

CSR for Healthcare Account II FIXED SAT SUN OFF - On-site, Cebu. No Exp Required. Full-time. Education: High/ Senior High School.

Share

Job Description
  • Identify, evaluate and prioritize caller needs, questions and concerns.
  • Formulate plans of resolution and respond appropriately and efficiently.
  • Maintain and restore customer satisfaction and partner with other teams as needed.
  • Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol.
  • Proactively educate caller on program benefits.
  • Meet or exceed established call center metrics, attendance standards and quality levels.
  • Use computer tools to accurately process and document information.
  • Develop rapport with callers and appropriately adjust communication style.
  • Provide accurate information about Sharecare programs and services.
  • Escalate issues internally and follow up on escalated issues.
  • No BPO experience is required.
  • BPO experience with customer service experience in a healthcare account and medical knowledge or any health related experience is a plus.
  • Excellent written and verbal communication skills.
  • High emotional quotient and empathy towards patients.
  • Able to work, communicate and collaborate with others effectively and efficiently.
  • Willing to work on-site.
Qualifications
  • No BPO experience is required.
  • BPO experience with customer service in a healthcare account and medical knowledge or health-related experience is a plus.
  • Excellent written and verbal communication skills.
  • High emotional quotient and empathy towards patients.
  • Able to work, communicate and collaborate with others effectively and efficiently.
  • Willing to work on-site.
  • Proficient in English.
Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately:

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
#J-18808-Ljbffr

  • CSR for Healthcare Account I FIXED Sat Sun OFF, Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines Tech Mahindra Full time ₱13,000 - ₱19,500 per year

    Job descriptionAre you looking a career in Healthcare? If so, we are looking for you to join our team We are HIRING for Customer Service Representative to be part for our HEALTHCARE ACCOUNTSkills and Qualifications:No BPO experience is required.BPO experience with customer service experience in a healthcare account and medical knowledge or any health related...

  • CSR for Healthcare Account I FIXED Sat Sun OFF, Cebu

    7 hours ago

    Cebu City P, Philippines Tech Mahindra Full time ₱204,000 - ₱228,000 per year

    Job descriptionAre you looking a career in Healthcare? If so, we are looking for you to join our team We are HIRING for Customer Service Representative to be part for our HEALTHCARE ACCOUNTSkills and Qualifications:No BPO experience is required.BPO experience with customer service experience in a healthcare account and medical knowledge or any health related...

  • CSR Healthcare

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱24,000 per year

    Hiring for Customer Service RepresentativeAvailable sites:MOA Pasay and MandaluyongHealthcare AccountStart date: Every monday of the weekVirtual Process and Same day resultSalary: Max of 24K package plus Benefits10% Night DifferentialFixed Night shift schedule and Weekends OffHMO Since Day 1 + 1 dependentLife insuranceAnnual increase &...

  • CSR | Healthcare | Eastwood, QC

    8 hours ago

    Eastwood City, Philippines Fusion CX Full time ₱108,000 - ₱360,000 per year

    WE ARE HIRING FOR CSR- Healthcare AccountUP TO 30KStart Date: October 27, 2025Qualifications:With or without BPO experiencesWith good communication skillsWilling to work on-site and nightshift set-upFixed WEEKENDS OFFJob Type: Full-timeWork Location: In person

  • Financial Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱300,000 - ₱600,000 per year

    NOW HIRING: CUSTOMER SERVICE REPRESENTATIVES (Financial Account) Location: Cebu Business Park Salary: Up to ₱25, % Night Differential Perks & Benefits:Fixed Weekends Off (Sat & Sun)Performance-based yearly salary increaseVacation Leave ConversionHMO from Day 1 of Training Qualifications:Completed at least 2 yrs in collegeWith 1 yr BPO experience in a...

  • CSR Healthcare Account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Full time ₱150,000 - ₱300,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...

  • Healthcare Representative – Fixed Weekends Off

    2 weeks ago

    Quezon City, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱312,000 per year

    Healthcare Associate – US Account | Customer ServiceOnsite at Eton Centris, Quezon City | Night Shift | Permanent RoleLooking for a stable career with great perks and a supportive team? This is your chance to join a global healthcare account where you can make a difference every call, every dayWhat You'll Do:Provide creative and effective solutions to...

  • Account Coordinator

    1 week ago

    Cebu City, Central Visayas, Philippines Distinct Digital Marketing Full time ₱30,000 - ₱60,000 per year

    About UsWe are a growing, Dubai-based B2B Demand Generation and Digital Marketing company with a global presence. As we expand our operations in the Philippines, we are looking for passionate and talented individuals to join us on this exciting journey.Position OverviewWe're looking for detail-oriented and proactive Campaign Coordinators to support and...

  • Healthcare CSR

    2 weeks ago

    Makati City, National Capital Region, Philippines ISTA Personnel Solutions Full time ₱500,000 - ₱1,000,000 per year

    ISTA Solutions, an outsourcing/offshoring company, is in search of a dedicated Healthcare CSR to join our team as part of our Medical Census campaign. As a Healthcare CSR for Medical Census, you will play a crucial role in gathering and maintaining accurate patient information for our healthcare clients. At ISTA Solutions, we value teamwork, professionalism,...

  • CSR Healthcare Account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Global Healthcare Resource Phils Inc Full time ₱150,000 - ₱250,000 per year

    QualificationsAt least 1 year of work experience in customer service, preferably in a healthcare account/healthcare industry.Strong communication skills (verbal and written) with a customer-first mindset.Knowledge of healthcare processes such as eligibility, claims, billing, or medical terminology is an advantage.Ability to work in a fast-paced, high-volume...