HRBP Specialist I

4 weeks ago

Quezon City, Philippines Afni, Inc. Full time

Afni, Inc. Quezon City, National Capital Region, Philippines

Overview

The HR Specialist (HRBP) collaborates with business partners to drive organizational results through an engaged workforce. The incumbent serves as an employee champion and change ambassador, providing guidance regarding HR policy and administration, employee relations, and change management. Among the main purpose of this job is to build relationships, provide analysis, identify trends, and recommend solutions to the business partners.

Responsibilities
  • Drives business results via engaged employees. Initiates survey action planning to increase engagement, productivity, and retention while improving customer service. Works closely with management and employees to improve work relationships and build morale. Partners with HR peers to drive collaboration and consistency across all accounts
  • Maintains and coordinates employee recognition programs (30% of work time).
  • Monitors HRIS records including new hires, separations, and status changes. Conducts new hire orientations, employee focus groups and feedback sessions and exit interviews. Maintains proactive records of interventions for projected attritions
  • Creates and audits employee relations policy and procedure (30% of work time).
  • Establishes credibility and proactively builds the respect of management as a strategic partner. Maintains a focus on ROI, metrics, and strategic planning to impact current and future business success.
  • Influences business decisions that contribute to customer satisfaction and employee engagement through data analytics (20% of work time).
  • Partners with operations to administer performance management, including process/document review and data analysis to ensure consistency. Responds to employee relations issues including employee complaints, harassment allegations, and civil rights complaints
  • Attends administrative hearings conducted by the Labor Relations team and gives inputs for the equitable resolution of issues (20% of work time)
Qualifications
  • Amenability to work on graveyard schedules
  • Amenability to work onsite in One Felicity Center (Commonwealth)
  • Bachelor’s degree with emphasis in human resources studies preferred
  • Three to five years of human resources or other relevant experience preferred
  • Demonstrated proficiency with Microsoft Office 365, HRIS and corresponding applicant tracking system experience a plus
  • Strong verbal and written communication skills
  • Tailors’ communication to audience needs
  • Ability to self-direct and handle multiple tasks and shifting priorities
  • Strong organization skills and the ability to pay attention to detail
  • Keeps business partners informed of status and progress
  • Seeks collaborative solutions to address organizational needs
  • Builds cross functional relationships and demonstrates emotional intelligence
  • Can articulate through process and rationale behind decision making
  • Suggests opportunities to expand skills and abilities
  • Demonstrates advanced levels of interpersonal, consulting and coaching capabilities
Seniority level

Not Applicable

Employment type
  • Full-time
Job function
  • Human Resources
Industries
  • Insurance, Outsourcing and Offshoring Consulting, and Telecommunications
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