Sr. Business Intelligence Analyst

4 weeks ago

Taguig, Philippines Helloconnect Full time
Sr. Business Intelligence Analyst (WFH/Night Shift)

Job Openings: Sr. Business Intelligence Analyst (WFH/Night Shift)

About the job

About Us

HelloConnect

HelloConnect is a subsidiary of HelloFresh, founded to address challenges faced in customer care. Leveraging extensive experience in developing customer care solutions tailored to HelloFresh, our services focus on serving high-growth companies. Located in Manila, Philippines, we now offer these services to other companies to benefit from our expertise, scale, cost savings, and improved service levels.

HelloFresh

HelloFresh is a global leader in delivering meal kits and grocery boxes directly to customers' doors. We are committed to providing high-quality, convenient, and sustainable meal solutions that inspire healthy eating at home. Our focus on innovation and customer satisfaction drives our success.

Job Description

The Business Intelligence Analyst will help our organization make informed decisions by transforming data into insights. You will collaborate with stakeholders to gather requirements, analyze data, and create dashboards that support business initiatives.

Responsibilities and duties

  • Support decision-making by translating business requirements into BI products.
  • Develop and maintain data models, automation, reports, and dashboards using BI tools.
  • Collect, process, and analyze large datasets to identify patterns and insights.
  • Ensure data accuracy and integrity through validation and quality checks.
  • Apply statistical techniques to address business questions and test hypotheses.
  • Engage with stakeholders to gather information, explore options, and present findings.
  • Create and maintain documentation on data products.
  • Take ownership of data products to keep them accurate and relevant.
  • Provide ad-hoc analysis and support to leadership and departments for specific questions.

Skills and preferred qualifications

  • Bachelor's degree in Engineering, Mathematics, Sciences, or related field.
  • Experience in reporting, BI, data analysis, or similar roles with an operations focus.
  • Proficiency with SQL, BI tools, or Python; Tableau experience is a plus.
  • Experience with AWS and/or Airflow.
  • Knowledge of business statistics.
  • Excellent communication and presentation skills for both business and technical audiences.
  • Curious mindset with problem-solving skills.
  • Openness to learning and skill development.
  • Ability to work independently.

Why work for us?

At HelloConnect, you'll be part of an innovative organization that leverages cutting-edge technology to enhance customer experiences. We value collaboration, continuous learning, and diversity, fostering a positive environment. We prioritize your well-being through comprehensive benefits. Join us to shape the future of digital experiences and make a difference.

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