Data Governance Process Analyst

Overview Data Governance Process Analyst | Hybrid Job Summary The Data Governance – Process Analyst plays a key role in ensuring the organization’s data is accurate, consistent, secure, and effectively managed. The Data Governance process includes Customer & Partner, Vendor & Finance, Channel Data Management, Pricing Administration and Product & Material. The role is responsible for analyzing, designing and optimizing data governance business processes to enhance efficiency and effectiveness. Take the lead in providing automated solutions, process documentation and recommend process improvements or new requirements. Drive collaboration within Data Governance processes, stakeholders, and business contacts to improve operational processes. Support operations in determining resource capacity requirements and diagnose upstream or downstream processes as service-on demand. Key Roles & Responsibilities Facilitates process training and workshops to ensure up-to-date knowledge on the process Works closely with the business and documents business processes, workflows Designs and develops optimal process workflows by integrating process and technology systems Analyzes business processes and workflows and seeks opportunities for improvement and/or automation Provides inputs in the design of quality monitoring formats and quality standards Communicates process findings to appropriate parties, including different levels of Management and Process Stakeholders at regular intervals or as requested Identifies key reporting metrics that can measure enhanced performance and productivity value Designs to-be process and leads process redesign workshops Recommends solutions based on operational data to improve operational performance Develops business requirements and business cases for automation using various automation platforms in collaboration with multiple stakeholders Creates a change management strategy and communication plan Partners with GPL/GsPL/Process Owners/Managers or Stakeholders to deliver sustainable business process change Identifies key organizational change management issues and training needs that the recommended process redesign will have on the business unit Recommends optimal organizational design and definition of roles and responsibilities to support process changes Monitors implemented methodologies, processes, procedures, and best practices for adoption and compliance Ensures compliance with Lexmark and customer regulations related to legal, financial, ethics, and government policies Competencies, Skills, Knowledge & Abilities Strong analytical and reasoning abilities Effective communication and facilitation skills Ability to present and demonstrate complex procedures to diverse groups at various skill levels (preferred) Comfortable coordinating with GPL/GsPL/Process Owners/Managers or Stakeholders Knowledge in Project Management or PM Certification (a plus) Working experience with MS PowerApps and Power BI (a plus) Education & Experience Bachelor’s degree in a relevant field At least 3 years of work experience in processes related to Digital Transformation Experience in leading projects involving multi-disciplinary and global teams Experience in developing and documenting processes, including gathering and soliciting business, process, and customer requirements Demonstrated ability to document current and future state business/transactional processes Experience in defining, monitoring, and reporting key metrics (preferred) Applied knowledge of analytical tools and project management tools Demonstrated ability to apply a systematic approach to problem solving; Lean / Six Sigma experience preferred Experience in Process Documentation, Digital Transformation, Agile Problem Solving, and Stakeholder Management Intermediate to advanced proficiency in Microsoft Office applications, especially Microsoft Power Platform solutions—including Power BI, Power Apps, and Power Automate How to Apply Are you an innovator? Here is your chance to make your mark with a global technology leader. Apply now Global Privacy Notice Lexmark is committed to appropriately protecting and managing any personal information you share with us. Click here to view Lexmark's Privacy Notice. #J-18808-Ljbffr