Customer Development Manager

3 weeks ago

Quezon City, Philippines Universal Robina Corporation Full time

Overview Grow Beyond UR Job with URC Create UR journey in a workplace where your growth goes beyond UR job. Thrive in an environment filled with fun, collaboration, and fulfillment as we delight everyone with good food choices. Universal Robina Corporation is looking for a Customer Development Manager . The Customer Development Manager is responsible for driving business growth through strategic partnerships with key customers. This role focuses on the development and execution of Joint Business Plans (JBPs), achievement of sales and profit targets, and effective management of trade investments. The position requires strong negotiation skills, customer relationship management, and cross-functional collaboration to ensure excellence in execution and alignment with company objectives. The ideal candidate will possess deep commercial acumen, analytical capabilities, and adaptability in a fast-paced FMCG environment. Responsibilities Develop and implement Joint Business Plans (JBPs) with key customers. Achieve sales, volume, and profit targets for assigned accounts. Manage promotions, pricing, assortment, and trade investments. Lead negotiations for trading terms and customer programs. Build and maintain strong customer relationships with key buyers. Conduct regular business reviews and performance tracking. Collaborate with marketing, supply chain, finance, and demand planning teams. Ensure execution of trade programs and merchandising standards in stores. Monitor competitive activities and provide market insights. Manage account budgets and ensure proper documentation and compliance. Qualifications Strategic account planning and execution of Joint Business Plans (JBP) Strong negotiation and trade terms management Customer relationship building and stakeholder management Business acumen and understanding of P&L, pricing, and margins Analytical skills in sales data, forecasting, and promo evaluation Channel and shopper insight understanding (especially modern trade) Collaboration with cross-functional teams (marketing, supply chain, finance) Effective communication and presentation skills Problem-solving and decision-making under pressure Adaptability and agility in a fast-paced FMCG environment System proficiency (SAP, Power BI, Nielsen, etc.) Willing to work onsite in Bicol Seniority level Mid-Senior level Employment type Full-time Job function Assistant Manager, New Business Development and Key Account Management National Capital Region, Philippines Notes Apply with us today and join us in delighting our employees, customers, consumers, and communities with good food choices Important Note: Universal Robina Corporation does not collect fees throughout our recruitment process and does not collaborate with any travel agency or third party to provide accommodation or other services to job applicants. All URC recruitment processes take place in our respective offices or plants and are conducted solely by our Talent Acquisition teams using official corporate email addresses. #J-18808-Ljbffr

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