Reservation Agent

Found in: Whatjobs PH C2 - 6 days ago


Las Piñas, Philippines The Excelsior Hotel Full time
Duties and Responsibilities
-Manage all aspects of hotel room reservations, including availability, rates, and booking channels.
-Respond promptly and professionally to all guest inquiries related to reservations, cancellations, and modifications.
-Ensure that all reservations are entered accurately into the hotel's reservation system and that all necessary information is collected from guests.
-Work closely with the hotel's sales and marketing teams to ensure that room inventory is managed effectively and that all promotional rates and packages are properly set up and available to guests.
-Communicate effectively with other team members and departments to ensure that guest needs are met and that any issues are resolved in a timely and effective manner.
-Provide exceptional customer service to all guests and ensure that all interactions are professional, courteous, and helpful.
-Work closely with the hotel's revenue management team to ensure that rates are properly set and adjusted based on demand and market -conditions.
-Perform other duties as assigned by the hotel's management team.
  • Reservation Agent

    6 days ago


    Las Piñas, Philippines The Excelsior Hotel Full time

    Duties and Responsibilities -Manage all aspects of hotel room reservations, including availability, rates, and booking channels. -Respond promptly and professionally to all guest inquiries related to reservations, cancellations, and modifications. -Ensure that all reservations are entered accurately into the hotel's reservation system and that all necessary...

  • Reservation Agent

    Found in: Talent PH A C2 - 6 days ago


    Las Piñas, Philippines The Excelsior Hotel Full time

    Duties and Responsibilities-Manage all aspects of hotel room reservations, including availability, rates, and booking channels.-Respond promptly and professionally to all guest inquiries related to reservations, cancellations, and modifications.-Ensure that all reservations are entered accurately into the hotel's reservation system and that all necessary...

  • Front Office Agent

    6 days ago


    Las Piñas, Philippines The Excelsior Hotel Full time

    Duties and Responsibilities -Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system -Handle cash and credit card transactions, and balance the cash drawer at the end of each shift -Manage guest reservations, ensuring that all rooms are properly assigned and that any...

  • Front Office Agent

    Found in: Talent PH A C2 - 6 days ago


    Las Piñas, Philippines The Excelsior Hotel Full time

    Duties and Responsibilities-Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system-Handle cash and credit card transactions, and balance the cash drawer at the end of each shift-Manage guest reservations, ensuring that all rooms are properly assigned and that any...

  • Front Office Agent

    Found in: Whatjobs PH C2 - 6 days ago


    Las Piñas, Philippines The Excelsior Hotel Full time

    Duties and Responsibilities -Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system -Handle cash and credit card transactions, and balance the cash drawer at the end of each shift -Manage guest reservations, ensuring that all rooms are properly assigned and that any...