Front Office Agent
4 weeks ago
Duties and Responsibilities-Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system-Handle cash and credit card transactions, and balance the cash drawer at the end of each shift-Manage guest reservations, ensuring that all rooms are properly assigned and that any changes to reservations are communicated to guests-Answer guest inquiries and complaints promptly and professionally, escalating any issues to the appropriate manager as needed -Communicate with housekeeping staff to ensure that rooms are cleaned and ready for new guests in a timely manner-Maintain knowledge of hotel amenities, local attractions, and restaurants to assist guests with their needs
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Front Office Agent
4 weeks ago
Las Piñas, Philippines The Excelsior Hotel Full timeDuties and Responsibilities -Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system -Handle cash and credit card transactions, and balance the cash drawer at the end of each shift -Manage guest reservations, ensuring that all rooms are properly assigned and that any...
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Front Office Agent
4 weeks ago
Las Piñas, Philippines The Excelsior Hotel Full timeDuties and Responsibilities -Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system -Handle cash and credit card transactions, and balance the cash drawer at the end of each shift -Manage guest reservations, ensuring that all rooms are properly assigned and that any...