Payroll Back Office Analyst

Payroll Back Office Analyst page is loaded## Payroll Back Office Analystremote type: Hybridlocations: Taguig City, National Capital Region (Manila), Philippinestime type: Full timeposted on: Posted Todayjob requisition id: JR- **Job Description****Sponsorship:** GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.**Work Arrangement:** This role is categorized as hybrid. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.**The Role**We are seeking a detail-oriented and motivated Payroll Back Office Analyst to join our People Services team. This role supports front-line payroll processing activities for U.S. and Canada operations, ensuring accurate data entry, timely resolution of employee inquiries, and compliance with payroll policies and procedures.**What You’ll Do*** Enter and maintain employee payroll data including new hires, terminations, and compensation changes.* Respond to Tier 1 escalations regarding paychecks, deductions, timekeeping, overpayments, banking and other payroll related matters.* Perform payroll corrections including live error corrections, routine rate audits for salary and hourly employees.* Support the setup and maintenance of direct deposit and banking information.* Complaint Handling and Escalation: Ensures timely resolution of Tier 1 issues and concerns. Escalating of complex transactions to the People Services Supervisor and/or Senior Analyst-Team Lead.* Create letters for W-2 and 1099 corrections, overpayment letters and Notice of Change letters.* Processing of all the required payroll activities. Prioritizing and working on requests according to nature, urgency, and impact.* Maintain confidentiality and accuracy in handling sensitive payroll data.* Continuous Improvement: Suggest process improvements necessary for operational efficiencies and service excellence to drive quality, speed, and safety. Maintaining and updating job aids and standard operating procedures knowledgebase.* Operational Efficiency: Complying with the Global service level agreement, GM Corporate policies, and external regulatory requirements. Maintaining confidentiality of employee information according to established practice. Performing based on the approved guidelines and job aids. Performing peer check / post audit escalated issues and pre and post payroll audits.**About GM**Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.**Why Join Us**We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.**Non-Discrimination and Equal Employment Opportunities**General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. 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In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM’s . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. 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