Security Operations Center Analyst

TaskUs Quezon City, National Capital Region, Philippines

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TaskUs Quezon City, National Capital Region, Philippines

Join to apply for the Security Operations Center Analyst role at TaskUs

Job Description

Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today
What can you expect in a "Security Operations Center Analyst" role with TaskUs:
Think of yourself as someone who is responsible for detection and investigation of all security events on the TaskUs global network, endpoints and cloud environments, ensuring that all security attacks are timely detected, escalated and mitigated, alarms and alerts are timely investigated and remediated. The role is part of the security incident team, will need to understand processes, and tools in line with current threats, and to help to stay a step ahead of the attackers.
Imagine yourself going to work with one thing on your mind: to monitor, investigate and document any security alerts, alarms and incidents within the organization.
Key Responsibilities

• Investigation of Security Incidents
• Follow and/or create processes for security monitoring and response
• Hunting for suspicious activities and anomalies from various data sources
• Follow the crisis communication plans for security incidents
• Communicate directly with data asset owners for business response plans
• Support compliance audits (client and regulatory standard audits including but not limited to PCI DSS, ISO 27001, and SOC 2 Type II)
• Help maintain the SOC team performance metrics (SLAs and KPIs)
• Contribute to the effectiveness of SOC processes
• Will take part in containment during security incidents
• Tune existing use cases to improve accuracy
• Basic knowledge of malware analysis
  

Required Qualifications

• Familiarity with system logs and what it means
• Must display enthusiasm and interest in Information Security
• Excellent customer service skills with the ability to communicate effectively with both technical and non technical stakeholders
• Preferred hands-on experience in Security Operations Center
• 2+ years working in Information Security field or education in place of experience
• Experience with SOC team and processes
• Knowledge and experience in SOC best practices
• Strong knowledge of SIEM and EDR monitoring incident management
• Knowledge in Firewall monitoring and incident management
• Knowledge in Cloud monitoring incident monitoring
• Knowledge in monitoring DLP alerts
• Has technical foundations on network technologies, Windows and Linux operating systems, Web application technologies and Cloud technology
• Knowledge in Threat Hunting and Forensic Analysis
• Risk Management skills
• Vulnerability Management skills is a plus
• Great attention to details, curious and inquisitive
• Team player
• Technical writing skill is a PLUS
• Experience in leading a team, lead role is a PLUS.
• Willing to work in different shifts
  

Education / Certifications

• Bachelor's degree in IT or related fields (preferred, not required)
• Information Security related certifications is a plus
  

Work Location / Work Schedule / Travel:

• TBD
  

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL .
TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
Req Id: R_2506_8222
Posted At: Wed Jun :00:00 GMT+0000 (Coordinated Universal Time) Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Outsourcing and Offshoring Consulting

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