Clinical and Applications Specialist, Biosciences

3 weeks ago

Taguig, Philippines BD Nogales Norte Full time

Overview

Clinical and Applications Specialist, Biosciences (Flow Cytometry) role supporting BD Biosciences’ platforms by delivering expert-level technical assistance, training, and customer engagement to ensure optimal instrument performance, drive product adoption, and enhance customer satisfaction through hands-on support and collaboration with commercial teams.

Key Responsibilities
  • Deliver on-site troubleshooting and technical support for BD Biosciences instruments and assays.
  • Conduct pre- and post-sales training for BD staff, distributors, and end users.
  • Collaborate with Account Managers during sales calls, acting as a technical consultant.
  • Perform product demonstrations and present seminars to various stakeholders.
  • Develop and maintain training materials and documentation for product platforms.
  • Provide emergency support and flexible availability based on business needs.
  • Maintain proficiency in instrument functionality and assay troubleshooting.
  • Collect customer insights to inform sales strategies and product development.
  • Regularly update Salesforce Dot Com (SFDC) with customer interactions and activities.
  • Uphold BD’s policies and contribute to continuous improvement initiatives.

Click on apply if this sounds like you

BD is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

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