Assistant Manager, Transaction Tax Compliance

Overview

The Assistant Manager works with Team Leaders, Tax Specialists, Sr. Tax Associates, Tax Associates, Consultants, Managers, Directors, and Principals in the US to lead Tax Compliance services for various clients which include Tax return filing, return preparations, client setups, cleansing data, manage Tax bill verification, payment administration, refund data processing, tracking and logging notices, Business license processing, tracking & renewals and preparation of Motor Fuel Tax Returns, reports, reconciliation/quality control methods and review work of the team. Format, perform a thorough review, and reconcile the data with source data from the client. They will provide regular and timely feedback on career management with career pathing to the respective team members while engaging them with Core jobs.

• Coaching and mentoring team members while defining their career paths.
• Responsible for people and performance management
• Manages personnel (assignments, position requests, etc.)
• Identify and conduct training on new tasks & refresher training as required.
• Manages practice group needs (equipment, supplies, software, training, etc.)
• Plan work allocation and manage projects on a day-to-day basis.

• Responsible for delivering SLAs & KPIs
• Responds to U.S. stakeholder inquiries and requests from taxing agencies.
• Manages all aspects of the compliance process and reports status and results to U.S. stakeholders.
• Prepare reports as per the requirements of U.S. consultants/Managers.
• Collaborate with other AMs and above on Firmwide organizational initiatives.
• Led process-related calls representing Manila operations.

• Manages and monitors all aspects of the monthly tax compliance cycle.
• Maintain process documentation and ensure the team follows the same.
• Maintains the tax calendar.
• Manages the preparation, review, and processing of tax returns & notices.
• Manages and assists in the preparation of tax returns.
• Create reports and process metrics, and prepare necessary project management tools.
• Acquiring and validating tax rate information imposed by the Jurisdictions.
• Assigning the business license copies received from jurisdictions to the Ryan workflows/Applications.
• Filing of Motor Fuel Tax Returns via paper and EDI for various clients.
• Supports Business license renewals, preparations & registrations.
• Leads efforts on knowledge management and cross-functional.
• Performs quality assurance and ensures error tracking is executed at all levels.
• Performs other duties as assigned.

• Master’s or bachelor’s degree in finance/commerce/accounting/business
• 8+ years of experience in the U.S. Motor Fuel Tax domain.

• Exceptional skillset to manipulate data using Microsoft Excel and Portable Document Format (PDF) applications such as Adobe Acrobat, and basic knowledge of Microsoft Access.
• Expertise in MS Excel, MS Word, and Portable Document Format (PDF).
• Avalara and IGEN tax reporting software is a plus.

• At least 4 years of team-handling experience as a supervisor.
• Good understanding of Taxation concepts and excellent analytical & problem-solving abilities
• Excellent written and verbal communication skills.
• Ability to perform quality assurance review, and prepare procedural documents and metrics as required.
• High attention to detail and ability to meet strict deadlines.
• Expertise in Project Management & Quality Management
• Ability to set up performance benchmarks for the team and target entitlement levels in terms of the team, as well as individual performance.
• Innovative and critical thinking in driving process improvements and operational cost reduction
• Expertise in preparing and reporting out Monthly / Weekly /Quarterly / Half-yearly and Annual dashboards.

• Current work schedule is 9 PM - 6 AM Manila Time. Shift change is anticipated depending on US work hours/time zones and business needs.
• Hybrid setup upon regularization.
• A reasonable amount of overtime may be required during compliance filing.
• The position requires regular interaction with employees in the US via e-mail and telephone.