CSR - Healthcare Account (Hybrid Setup | Nightshift)

4 weeks ago

Pasay, Philippines Infinit-O Full time

Infinit-O isn’t just about business process optimization, we’re about people. For over 20 years, we’ve been helping some of the world’s fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction. But what truly sets us apart is our culture. At Infinit-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth. We embrace differences, empower perspectives, and create equal opportunities for everyone. Our people-first approach has earned us the Great Place To Work Certification three times, and as a B Corp Certified company, we’re dedicated to making a positive impact not just in business, but in the communities we serve. With a highly engaged and innovative team, we don’t just optimize processes, we also create meaningful change. What is the role that we need? Key Responsibilities Process and submit medical claims to insurance companies accurately and efficiently. Verify patients' insurance coverage and eligibility for medical services. Review medical records and documentation to ensure compliance with billing regulations and coding standards. Follow up on unpaid or denied claims, investigating discrepancies and resubmitting claims as necessary. Communicate with insurance companies, healthcare providers, and patients to resolve billing inquiries and disputes. Generate and send patient statements for outstanding balances, following up on payments and payment arrangements. Maintain accurate billing records and documentation in compliance with healthcare regulations and privacy laws. Stay informed about changes in medical billing codes, regulations, and insurance policies. Collaborate with other medical billing staff and healthcare providers to streamline billing processes and improve revenue cycle management. Provide support and assistance to patients regarding billing inquiries and financial assistance programs. Requirements College Level- Graduate/Undergraduate At least 1 year experience as Medical Biller Basic understanding of Medical Billing Requirements for Commercial and Medicare/Medicaid plans Excellent Communication Skills (Oral and Written) English B2 CEFR Keen attention to details Problem Solving Skills Knowledge in Microsoft Office #J-18808-Ljbffr

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