Data Operations Specialist

Join to apply for the Data Operations Specialist role at Uberall

Join to apply for the Data Operations Specialist role at Uberall

Help us bring people and businesses together
Our SaaS platform enables multi-location brands and businesses to boost their online presence in a rapidly evolving world. From big to small, from Adidas to ZenPark, our client base contains some of your favourite brands as well, we bet.
The Past, Present & Future
The Past: Founded in 2013 by David Federhen and Florian Hübner, two longtime friends with a vision to improve customer experience across the online and offline worlds, they created a platform that connected companies with local customers in the digital-first moment.
The Present: We're on a mission to put every single business on the map , and believe every business deserves success, regardless of size or location. Simply put, our location marketing platform exists to help our customers get found online and connect with customers through search, discovery, engagement and conversion.
The Future: We're a growing company with a bright future. We have established ourselves as a rising thought leader through the introduction of Location Performance Optimization (LPO). Our AI strategy is gaining momentum and it's setting us apart in the market. Our agentic AI 'UB-I' moves us from features and functions to business outcomes. UB-I will work 24/7 to optimize location performance, driving engagement, visibility and, most importantly, measurable results. As AI changes search far beyond traditional SEO results, we are at the forefront of enabling our customers to reach theirs in this new era. We have a passionate and diverse team, a comprehensive, intuitive platform and a clear vision for the future. We're looking for talented, passionate people, with an AI-first mindset, (like you ) to join us on our journey.
You and us
We are more than 400 Uberallers, with 50+ different nationalities in 30+ countries, who live and breathe our core values:
GROW TOGETHER
DEMONSTRATE PASSION & PERFORMANCE
BE BOLD & DRIVE CHANGE
BE CUSTOMER OBSESSED
So, what are you waiting for? If you're passionate, driven, customer obsessed and ready to be bold, we want you on our team Apply now and let's grow together.
About the Role :
The Data Operations Associate serves as a bridge between the Data Operations Specialists and Senior Data Operations Specialists. In this role, you will manage complex data tasks, mentor junior team members, and contribute to process improvements to ensure data accuracy and client satisfaction.
Your Responsibilities

• Oversee and execute complex data manipulation tasks, ensuring adherence to established guidelines and best practices.
• Provide expert assistance to clients on location data using proprietary tools, addressing advanced issues and ensuring high levels of client satisfaction.
• Conduct thorough audits on listing data to maintain accuracy and quality standards, identifying areas for improvement and implementing corrective actions.
• Conduct quality assurance (QA) reviews of team outputs
• Collaborate with senior team members to develop, refine, and document best practices aimed at enhancing team efficiency and effectiveness.
• Support the development of junior team members by sharing knowledge, providing guidance, and assisting in training initiatives.
• Ensure timely completion of deliverables, consistently meeting or exceeding service level agreements (SLAs) and personal performance targets.
  

Your Profile

• A professional with 3-4 years of experience in data operations, quality assurance, data entry, or a related field.
• Demonstrated ability to handle complex data discrepancies and provide clear, effective solutions.
• Strong proficiency in English, including written, spoken, and reading skills, with the ability to convey complex information clearly.
• Excellent ability to manage multiple deliverables within tight deadlines.
• Advanced knowledge of Google Sheets and other data management tools is a plus.
  

What we offer:
A mission with meaning and purpose At Uberall, we foster genuine connections between local businesses and people. Our diverse team allows us to win together with our partners, co-workers, and customers. Speaking of our customers, they’re some of the most recognizable businesses in the world.
A truly human culture We’re famous for our culture. Uberallers live by our values. We’re open, collaborative risk-takers with a whole lot of passion and grit.
️ Flexibility to fit your lifestyle Want to come to an office for collaboration? We’ve got space for you in Berlin, Amsterdam, and Barcelona. We also offer co-working access in Montreal, Paris, London, LA and San Diego. Prefer to work remotely? Fine by us Bonus points if we meet your pets in a video call. If working from another country is legally possible for you and within a reasonable time zone, we happily support work-ations.
A piece of the pie Our pay & perks are competitive, and you better believe we review them on the regular to make sure they stay that way. We grow together, so of course all Uberallers are part of our long-term incentive program through VSOP/ESOP.
♺ Emotional and intellectual connection Events and alignment sessions - YES and YES. With the team, cross-functions, regional, you name it - we love bringing people together. Uberallers share a LOT of hobbies. Whatever you’re into – reading books, baking, heavy metal, fostering kittens . . you’ll find kindred spirits on our team.
Health and Wellness We prioritize your wellness with generous holiday time, paid parental and circumstantial leave, and individualized health and wellness opportunities depending on your location.
️ All-access pass Get immersed in Uberall from day one. Your onboarding is packed with a deep dive into our values, insights into all our departments and a chance to ask the CEO anything. We come together monthly for our town hall and product showroom so you’re always in the know.
Everyday growth We support you on your non-stop learning journey. We offer development dialogues, live workshops on topics like resilience and feedback and a Leadership Academy to make sure our leaders have all the tools to bring out the very best in teams. We also invest in your growth with a learning fund program reinforcing our commitment to fostering a culture of continuous learning.
Top-of-the-line tech MacBook Pro, magic mouse, 2nd screen . . Need anything else? Let the People & Culture team know.
Remember our "Grow Together " value from the beginning of the ad?
We mean it.

Everything starts with getting in touch. The best way to express your interest is by applying online. One of our real, human TA Partners will be carefully reading your profile and can't wait to hear from you.
In the meantime, let our "Uberall" social account give you some real-life impressions.
Diversity, Equity, Inclusion & Belonging:
At Uberall, we believe inclusion unlocks the potential of diversity. It’s right there in our number one core value – Grow Together. Sure, we’re over 400 unique people with over 50 nationalities working in 30 different countries, but we’re all Uberallers. That means we’re collaborative, open-minded and assume positive intent in everything we do. We don’t judge, and we don’t exclude.
Our flexible ways of working are designed to make sure each and every Uberaller belongs and thrives, no matter their background, abilities, or lifestyle. We don’t just think inclusion makes us stronger, we KNOW it. Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Management and Manufacturing
• Industries Software Development

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