Software Engineering Architect

Software Engineering Architect (Mobile/Web)

Globe Telecom is hiring for the Software Engineering Architect (Mobile/Web).

Location: Pasig, National Capital Region, Philippines.

Job Description

The primary responsibility is to find and design the best technical solution to support an end-to-end Digital Experience & Ecosystem and ensure reusability, flexibility and scalability of solutions to support faster time to market. Collaborate with cross-functional teams, design and deliver customized solutions that meet client requirements. Expertise in solution architecture, technology trends, and industry best practices will be crucial in guiding the team towards successful outcomes.

• Lead and manage a team of solutions engineers, providing guidance, support, and mentorship.
• Foster a collaborative and high-performance work environment, encouraging knowledge sharing and continuous learning.
• Set clear goals, expectations, and performance metrics for the team, ensuring alignment with organizational objectives.
• Facilitate solution design and high level solution assessment peer reviews.

Solution Engineering

• Design API specifications that would activate highly responsive and performing Digital Channels.
• Collaborate with different Technical Enablers to effectively design, deliver and maintain solutions to make digital channels user-friendly, competitive and relevant to our customers.
• Apply best practices and industry standards to establish solution architecture and design for digital channel front-stage development.
• Enable capabilities to perform data analytics & performance monitoring to ensure channel’s stability and continuous improvement.
• Align with functional teams to understand business needs, objectives, and constraints.
• Develop innovative and tailored solutions that address business requirements and align with business goals.
• Conduct feasibility assessments, considering technical, operational, and financial aspects, and identify potential risks and mitigation strategies.
• Ensure solutions are scalable, cost-effective, and aligned with emerging technology trends.

Stakeholder Engagement

• Work closely with cross-functional teams and project management to gather requirements and align solution design with project timelines and budgets.
• Engage with clients and key stakeholders to present and communicate solution designs, addressing their concerns and incorporating feedback.
• Act as a subject matter expert, providing guidance and insights on solution design strategies to internal and external stakeholders.

Solution Implementation

• Collaborate with project managers to ensure smooth transition from design to implementation phase.
• Provide technical oversight and guidance during the implementation process, ensuring adherence to design principles and quality standards.
• Monitor and evaluate solution performance, identifying areas for improvement and optimization.
• Collaborate with the team to document and maintain solution design artifacts, including architecture diagrams, design specifications, and implementation guidelines.

Industry Knowledge And Continuous Learning

• Stay updated with the latest technology trends, emerging solutions, and industry best practices.
• Share knowledge and insights with the team, fostering a culture of continuous learning and innovation.
• Participate in professional development activities, such as attending conferences, training sessions, and networking events.

KPIs

• Solution Quality, Accuracy and Timeliness driven by Mock APIs and Contract Testing
• No Solution Gaps delivered within defined Service Level Agreement
• Low Variance on Cost and Duration High Level Estimates

Top 3-5 Deliverables

• Solution Plan which includes API Specifications, Mock APIs, Infrastructure Requirements, Database Schema Design
• High Level Solution Assessment which contains Channel Impact Assessment, Capacity Assessment, High Level Cost and Duration
• Standard Data Parameters, Architecture Blueprint
• Technical Design Principles, RTM - Requirement Traceability Matrix (i.e. Experience to API Mapping)
• Provide technical oversight and guidance during the implementation process, ensuring adherence to design principles and quality standards.

Hiring Requirements

Must Have:

• Bachelor's or Master's degree in computer science, engineering, or a related field.
• More than 5-year experience in IT and Telco industry
• At least 3-year experience in implementing Web/Mobile App Projects
• Knowledgeable on Web and Mobile Application Development Technologies
• Proficiency in JavaScript
• Basic knowledge of Cloud Services, Databases structure and queries
• Experience with Mock API and Contract Testing (i.e. swagger, postman, pact)

Nice To Have

• Basic knowledge of DevOps Tools (i.e. Gitlab, Jenkins, Terraform, Confluence) and Agile Delivery
• Familiarity with project management methodologies and practices
• Up-to-date knowledge of technology trends, including cloud computing, artificial intelligence, and data analytics
• Telco experience preferred

Soft Skills

• Proven experience in solution design, preferably in a managerial role with direct reports
• Strong understanding of solution architecture principles, frameworks, and methodologies
• Proficiency in analyzing complex business requirements and translating them into scalable and efficient solutions
• Excellent leadership and team management skills
• Strong communication and presentation skills to convey technical concepts to non-technical stakeholders
• Ability to collaborate with cross-functional teams and manage multiple priorities in a fast-paced environment
• Experience in working with clients and managing stakeholder relationships

Equal Opportunity Employer

Globe’s hiring process promotes equal opportunity to applicants. Any form of discrimination is not tolerated throughout the employee lifecycle, including posting vacancies, selecting, and interviewing applicants. Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed here.

Make Your Passion Part of Your Profession. If you are ready to share our purpose, explore opportunities with us.

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