
Operations Manager
2 days ago
The Operations Manager will lead a team of Call Center Supervisors by providing them with direction, support and career development. The position is responsible for improving customer satisfaction and the productivity and performance of Customer Service Representatives. The Operations Manager will also improve team member satisfaction resulting in the retention of Call Center Supervisors and Customer Service Representatives.Key Accountabilities Support directives from Call Center leadership. Lead, coach, and develop Call Center Supervisors. Set and prioritize goals to achieve business objectives. Collaborate with HR, Training, Workforce, Finance, and Quality teams. Drive improvements in people, processes, and technology. Ensure client, subscriber, and quality expectations are met. Recognize and reward top performers. Manage budgets, projects, and changing priorities. Maintain strong floor presence and open communication with staff. Qualifications Completed at least 2 years or equivalent to 82 units in college 5–8 years call center experience, with 2–3 years in a managerial role. At least 1 year of operations management in a tech-sales environment. Strong knowledge of call center operations, metrics, and tools (ACD, workforce, quality systems). Proficient in MS Office applications. Proven success in: Setting vision, strategy, and culture. Leading and motivating multi-level teams. Driving results and improving performance. Managing cross-functional collaboration. Adapting to fast-paced, changing environments. Excellent communication, problem-solving, and decision-making skills. Strong organizational skills; able to manage multiple priorities. Demonstrated credibility, integrity, and ability to influence at all levels. #J-18808-Ljbffr
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Security Operations Center Analyst
3 weeks ago
, , Philippines Executive Operations, LLC Full timeOverview We are seeking a proactive and detail-oriented Security Operations Center (SOC) Analyst Level 1 to join our team at EXOP. In this entry-level role, you will monitor and respond to security alerts, help mitigate security incidents and support the overall security posture of the organization. As a SOC Analyst Level 1, you will work closely with senior...
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Distributor Manager
3 weeks ago
, CENTRAL VISAYAS, Philippines Valvoline Global Operations Full timeOverview Valvoline Global Operations is part of a global automotive and industrial solutions company with a heritage as The Original Motor Oil. As an affiliate of Aramco, we pursue innovation and sustainable solutions for a better future. Our culture celebrates creativity, innovation, and excellence, with corporate values of Care, Integrity, Passion, Unity,...
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Store Manager
3 weeks ago
, Pampanga, Philippines HR Manager Account ( The Generics Pharmacy ) Full timeResponsibilities Oversee daily store operations and staff management Ensure exceptional customer service and satisfaction Monitor inventory levels and manage stock replenishment Develop and implement sales strategies to meet targets Conduct performance reviews and staff training Maintain store visual standards and organization Handle budgeting and financial...
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Analyst - Accounts Payable (Japanese Speaker)
3 weeks ago
, , Philippines Shell Business Operations Full timeWhere you fit in This post will be responsible for supporting the Team Manager in delivering value to Shell through operating and innovating world-class Accounts Payable RTP process. This position requires working closely with various stakeholders across different levels in CP, Businesses and Finance What’s the role Your primary accountabilities will...
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Store Manager
3 weeks ago
, Bulacan, Philippines HR Manager Account ( The Generics Pharmacy ) Full timeResponsibilities Oversee daily store operations and staff management Ensure exceptional customer service and satisfaction Monitor inventory levels and manage stock replenishment Develop and implement sales strategies to meet targets Conduct performance reviews and staff training Maintain store visual standards and organization Handle budgeting and financial...
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Analyst - Payroll Accounting
1 week ago
, , Philippines Shell Business Operations Full timeWhat’s the role As Payroll Accounting Analyst, you will have a thorough understanding of the End-to-End Shell Pay People Process, using the HR and Financial Systems that are fundamental to ensure accounting is correct and controls are operated effectively. This role will also ensure compliance to Data Privacy as PA deals with Employee Confidential...
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Controls Assurance Specialist
1 week ago
, , Philippines Shell Business Operations Full timeOverview Make a real impact in Shell’s financial control landscape by supporting driving SOX testing for Group Reporting and complex accounting areas. Join a team where your expertise drives assurance and quality across global processes. Responsibilities Support the CTE Manager in ensuring Group Reporting financial controls are tested for design and...
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Financial Analyst
3 weeks ago
, , Philippines Executive Operations, LLC Full timeOverview We are seeking a highly motivated and detail-oriented Financial Analyst to join our finance team at Executive Operations. The ideal candidate will have a strong understanding of accounting principles and financial processes, with experience in accounts payable, accounts receivable, budgeting, and general financial analysis. As a Finance Analyst, you...
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Project Analyst
2 weeks ago
, , Philippines Shell Business Operations Full timeJob Description: Are you looking for an opportunity to develop your understanding on changes and updates in accounting standards & group policies (Group Financial Reporting Manual), and its impact on group, internal & statutory financial reporting and closing activities? If you are driven by passion to enhance business knowledge and keep updated on business...
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Financial Accounting and Control
3 weeks ago
, , Philippines Shell Business Operations Full timeOverview Are you looking for an opportunity to develop your understanding on changes and updates in accounting standards & group policies (Group Financial Reporting Manual) as it relates to varying business activities, and its impact on group & statutory financial reporting and closing activities? If you are driven by passion to enhance business knowledge...