Service Delivery Specialist

RESPONSIBILITIES: • Manage and control the expectations of the stakeholders within the region and/or shift managed as it adhere to the to the committed services under the shared service model and its processes. • Monitor and Control the implementation and maintain framework of best of breed standards in Tech Services and IT Security on following topics...

Job Description RESPONSIBILITIES: • Monitor and Control the implementation and maintain framework of best of breed standards in Tech Services and IT Security on following topics but not limited to: o Catalog of services to describe the scope of ESSPI Infrastructure SLAs of the corresponding services with capacity of their follow-up Processes...

Primary Technical abilities: • Breathe of experience in Infrastructure solutions: Datacenters, Clouds, Network, Security. • Depth of experience on at least one of the areas in Infrastructure solution • Project management skills • Experienced in managing or coordinating teams in a complex organization • Knowledgeable on Operations KPI –...

Job Description RESPONSIBILITIES: • Monitor and Control the implementation and maintain framework of best of breed standards in Tech Services and IT Security on following topics but not limited to: o Catalog of services to describe the scope of ESSPI Infrastructure SLAs of the corresponding services with capacity of their follow-up Processes...

Primary Technical abilities: • Breathe of experience in Infrastructure solutions: Datacenters, Clouds, Network, Security. • Depth of experience on at least one of the areas in Infrastructure solution • Project management skills • Experienced in managing or coordinating teams in a complex organization • Knowledgeable on Operations KPI –...

Job description Primary Technical and Functional abilities: 1. IT experience delivering Infrastructure (network is preferred) services of at least 5 yrs across any level of the organization. 2. Service delivery management experience of at least 3 yrs in an Tech Services industry; Network background is a preferred 3. Project management experience and solid...

Job description Primary Technical and Functional abilities: 1. IT experience delivering Infrastructure (network is preferred) services of at least 5 yrs across any level of the organization. 2. Service delivery management experience of at least 3 yrs in an Tech Services industry; Network background is a preferred 3. Project management experience and solid...

We are seeking a highly organized and detail-oriented After-Sales Service Coordinator tojoin our team. This role is critical in ensuring the seamless transition from projectcompletion to customer satisfaction, reinforcing our commitment to providing top-levelsports facilities in the country.Key Responsibilities:1. Documentation Management: Oversee the...

Key Responsibilities:1. Documentation Management: Oversee the meticulous organization of projectdocumentation, including filing installation photos, shipping documents, productwarranties, service agreements, delivery receipts, ocular reports, andmaintenance schedules, ensuring that all records are accurate and accessible.2. Coordination with Teams and...

We are seeking a highly organized and detail-oriented After-Sales Service Coordinator to join our team. This role is critical in ensuring the seamless transition from project completion to customer satisfaction, reinforcing our commitment to providing top-level sports facilities in the country. Key Responsibilities: 1. Documentation Management: Oversee the...

QualificationsFilipino Citizen - Can Speaker French Language Active DirectoryActive Directory AzureMicrosoft 365DescriptionKEY RESULTS AREAS/JOB RESPONSIBILITIES:1. Help Desk Support a. Install, configure, and troubleshoot MS Office Applications; PC Operating System (ex. Windows 98/XP/2000/7/Mac);b. Install and troubleshoot typical Window-based desktop...

We are seeking a highly organized and detail-oriented After-Sales Service Coordinator to join our team. This role is critical in ensuring the seamless transition from project completion to customer satisfaction, reinforcing our commitment to providing top-level sports facilities in the country. Key Responsibilities: 1. Documentation Management: Oversee the...

Key Responsibilities: 1. Documentation Management: Oversee the meticulous organization of project documentation, including filing installation photos, shipping documents, product warranties, service agreements, delivery receipts, ocular reports, and maintenance schedules, ensuring that all records are accurate and accessible. 2. Coordination with Teams and...

Work setup: Onsite in AlabangShift Schedule: Graveyard/nightshift scheduleRequirements:Bachelor's Degree or EquivalentAt least 3 years of Operations Manager experienceMust have solid experience in Technical Support and/or Service Desk as a Team Lead and/or as an OMProven track record of building, developing, and managing service delivery and support...

Call Center Specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well. They generally work in office environments, call centers, or from their homes. JOB DESCRIPTIONS: -2nd year collage completed/ K-12 Graduate -At...

Key Responsibilities: 1. Documentation Management: Oversee the meticulous organization of project documentation, including filing installation photos, shipping documents, product warranties, service agreements, delivery receipts, ocular reports, and maintenance schedules, ensuring that all records are accurate and accessible. 2. Coordination with Teams and...

Call Center Specialists process complaints and issues related to products or services. They help customers complete purchases, upgrades, and returns, and frequently provide advice and technical assistance as well. They generally work in office environments, call centers, or from their homes. JOB DESCRIPTIONS: -2nd year collage completed/ K-12 Graduate -At...

Work setup: Onsite in Alabang Shift Schedule: Graveyard/nightshift schedule Requirements: Bachelor's Degree or Equivalent At least 3 years of Operations Manager experience Must have solid experience in Technical Support and/or Service Desk as a Team Lead and/or as an OM Proven track record of building, developing, and managing service delivery and support...

JOB DESCRIPTION Responsibilities: Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence and schedule compliance, and provide key reporting details. This position needs to be aware of the financial situation of the account...

JOB DESCRIPTION Responsibilities: Responsible for coordinating and guiding Intraday Teams to ensure focus on Profitability, Resource Planning, day-to-day schedule adjustments, real-time service issues, RTA activity, adherence and schedule compliance, and provide key reporting details. This position needs to be aware of the financial situation of the account...