Call Center Trainer
15 hours ago
CALL CENTER TRAINER (Permanent WFH) Base pay range: PHP 18,000 - PHP 23,000 per month. Job Description: Conduct effective training sessions for trainees. Collaborate with co-trainers, managers, and other leaders. Identify training needs and develop training plans based on business objectives and operational goals. Evaluate the effectiveness of training materials and create an action plan for improvement. Continuously review trainees' performance, provide coaching & feedback, and ensure adherence to quality standards. Maintain training records and reports to track the progress of individual representatives and the overall effectiveness of training programs. Qualifications: Proven experience in training/handling a team in any field. Teaching experience. Experience in the BPO industry is an advantage. Fluent in written and verbal English. Excellent interpersonal and communication skills. Strong leadership, team building, organizational, and management skills. Able to multitask, prioritize, and manage time efficiently. Ability to analyze problems and strategize for better solutions. Experience with technologies and best practices for instructional manuals and teaching platforms. Strict adherence to company philosophy, mission statement, and goals. Fast learner & tech‑savvy. Proficient in word‑processing software and spreadsheets (e.g., Google Workspace, MS Office). Knowledgeable in using Zoom functions. Equipment Requirement: Laptop/Desktop with at least Core i3 processor and 8 GB RAM. Dual screen setup. Headset: any A4Tech or Jabra USB‑type headset. Internet connection: Wired connection minimum of 30 Mbps with backup internet. Software: Microsoft Office & PDF reader, Anydesk (or similar), Gdrive, Skype, Zoom. Why Join Us: Permanent work-from-home. Full-time and long‑term employment. Basic salary + government‑mandated benefits, Basic HMO, leave credits, and other incentives. Salary based on skill, attitude, performance, and attendance. Opportunity for regularization and promotion. US and Canadian clients. Shift: Graveyard Monday‑Friday. Training: less than a month. About ConnectUs Marketing Solutions Inc. ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties, email management, bookkeeping, CRM software management, web development, event management, social media marketing, community management, and more. We deliver end‑to‑end solutions for businesses in North America, UK, and Australia. Seniority level: Entry level. Employment type: Full‑time. Job function: Education & Training. Industries: Advertising Services. #J-18808-Ljbffr
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Remote Call Center Representative
6 days ago
Palawan, Philippines MCI Full timePOSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of...
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Foundever Palawan Puerto Princesa
3 days ago
Palawan, Philippines JobsAvenuePH Full timeJob Description We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team! Role As a Call Center Agent , you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands. Key Responsibilities Handle...
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Customer Support Specialist
7 days ago
Palawan, Philippines VA Masters Full timeRole Overview We’re hiring a reliable and articulate Customer Support Specialist to handle inbound calls from clients and leads. In this role you’ll respond to inquiries, manage leads through our internal systems, and deliver a professional caller experience. The ideal candidate is tech-savvy, calm under pressure, detail-oriented, and able to work...
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Remote Technical Support Representative
6 days ago
Palawan, Philippines MCI Full timeAngeles City, PH Full-Time Hourly MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across...
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Client Experience Specialist
1 week ago
Palawan, Philippines DOXA Talent Full timeJoin to apply for the Client Experience Specialist (Colombia) role at DOXA Talent . About Us At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations...
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Remote Technical Support Representative
2 weeks ago
Palawan, Philippines MCI Full timePOSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry. We’re seeking skilled and customer-focused Remote Technical...
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Customer Account Specialist
4 weeks ago
Palawan, Philippines First Advantage Full timeOverview The Customer Account Specialist (with background in Customer Care & Sales) liaises with First Advantage's Small Business accounts and various internal departments such as Sales, Operations, Service, Product, and Billing. This individual establishes and maintains effective customer relationships and gains trust and respect. They will ensure that the...
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Property Administrator
1 week ago
Palawan, Philippines Somewhere Full timeTitle: Property Administrator Location: Philippines (Remote for Mililani, Hawaii) Hours: 8:30 AM – 5:00 PM HST Salary: $800 – $1,300 per month About Our Client Our client has been a leader in commercial real estate for 85 years, managing a portfolio of 85 office and retail properties totaling approximately 13.9 million square feet. The company values...
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Customer Support Representative
15 hours ago
Palawan, Philippines Momentive Software, Inc. Full timeCustomer Support Representative page is loaded## Customer Support Representativelocations: Cebu, Philippinestime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: January 7, 2026 (30+ days left to apply)job requisition id: R265# **Job Description**Provide user support and training to customers of their assigned product. This role can...
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Ad Operations Specialist
2 weeks ago
Palawan, Philippines MicroSourcing Full timeDiscover your 100% YOU with MicroSourcing! Position: Ad Operations SpecialistWork setup & shift: Work from home | Night shift Why join MicroSourcing? Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one (for you and one or more dependents), paid time-off with cash conversion, group life insurance, and performance bonuses. A...