Chief Commercial Officer

Overview Chief Commercial Officer (CCO) – South Asia (Regional Scope: India, GCC, Sri Lanka) For a large Integrated Resort, Hospitality, Gaming, Retail & Entertainment complex This is a rare opportunity to shape the commercial engine of a landmark destination resort in one of the world’s most dynamic tourism growth corridors. You will be part of a visionary leadership team, delivering transformative guest experiences and building a globally recognized brand in South Asia. We are seeking an exceptional Chief Commercial Officer (CCO) to lead the full commercial strategy for a flagship integrated resort development in South Asia – a destination-scale property encompassing luxury hospitality, gaming, retail, MICE, and entertainment. This multi-vertical property is designed to function as a vibrant city within a city , setting new benchmarks in lifestyle, tourism, and experiential luxury in the region. The CCO will drive total revenue growth , brand elevation , and market leadership , overseeing all commercial disciplines under a unified strategy. Priority will be given to candidates with recent hands-on experience across India, GCC, and Sri Lanka , particularly those with a background in integrated resorts, hospitality, or adjacent gaming/entertainment sectors . Key Responsibilities Commercial Strategy & Market Positioning Lead the development and execution of a fully integrated commercial strategy across all business verticals: hospitality, gaming, retail, MICE, F&B, and entertainment . Translate the destination’s vision into actionable, data-informed plans with clearly defined revenue, market share, and brand positioning objectives. Establish strong regional partnerships with airlines, OTAs, tour operators, DMCs, and tourism authorities to maximize visibility and conversion across India, GCC, and Sri Lanka . Act as the primary commercial ambassador at trade shows, investor presentations, and high-profile industry events. Revenue Management & Demand Optimization Drive total revenue management by optimizing pricing, inventory, and channel mix across rooms, casino comps, events, and retail. Implement advanced BI tools and analytics to guide forecasting, segmentation, and performance tracking. Govern comp strategies in gaming, ensuring alignment with profitability and business rules. Establish robust KPIs and performance cadences across all commercial functions. Digital, Marketing & Brand Strategy Lead the transformation of the property's digital ecosystem, including CRM, paid media, SEO, content, and influencer marketing , with ROI-focused execution. Oversee the development of a compelling brand identity for domestic and international audiences, particularly in high-growth feeder markets (India, China, Southeast Asia). Launch loyalty and personalization programs that drive direct engagement and lifetime value. Elevate guest engagement across digital and social channels, ensuring brand resonance and loyalty. Retail, Leasing & Destination Programming Curate and activate a premium retail environment, blending international brands with localized, experiential concepts. Lead strategic leasing efforts, driving co-branded marketing initiatives and footfall-generation programs. Oversee tenant mix, lease compliance, and performance, aligning with broader commercial goals. Drive destination-wide activation through marquee events, partnerships, and placemaking initiatives. Financial Oversight & Commercial Innovation Deliver top-line revenue and EBITDA targets, while maintaining P&L accountability across all commercial verticals. Identify and scale non-traditional revenue opportunities, such as naming rights, sponsorships, branded experiences , and digital monetization . Build and refine long-term commercial models aligned with ownership, asset management, and stakeholder expectations. Organizational Leadership Recruit, develop, and lead a high-performing cross-functional commercial team , including sales, revenue, marketing, partnerships, digital, and leasing. Drive a high-performance culture with clear accountability, agility, and innovation at its core. Collaborate effectively with ownership groups, joint-venture partners, and external stakeholders. Foster a culture of governance, compliance, DEI , and sustainability within all commercial practices. Key Qualifications & Experience 15+ years of senior commercial leadership experience in hospitality, integrated resorts, gaming, or luxury lifestyle brands. Demonstrated success operating across India, GCC, and Sri Lanka , with a deep understanding of regional market dynamics and feeder trends. Proven track record of leading multi-vertical commercial strategies with a strong command of total revenue management, pricing, segmentation , and channel governance. Strong distribution network and commercial relationships across OTAs (e.g., MakeMyTrip, TBO), tour operators, MICE planners, and airline partners. Expertise in pre-opening, repositioning, and large-scale team development across diverse functions. Advanced knowledge of digital performance marketing, loyalty ecosystems, and direct-to-consumer platforms. Experience managing complex stakeholder environments, including asset managers, joint ventures, and brand partners . Strong governance mindset with fluency in commercial compliance, comp controls, and rate integrity. To Apply Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President at #J-18808-Ljbffr