Business Analyst – Salesforce

4 weeks ago

Metro Manila Philippines Thakral One Full time

Overview

Thakral One is driving digital transformation for a telecom client using Salesforce and MuleSoft platforms. As Business Analyst, you will bridge the gap between business needs and technical delivery, ensuring that user stories and acceptance criteria are clearly defined and ready for execution.

The Role
  • Capture and refine business requirements into detailed user stories.
  • Ensure acceptance criteria and test scenarios are defined two sprints ahead.
  • Facilitate backlog prioritization with Product Owners.
  • Support UAT preparation, test data management, and sign-offs.
  • Collaborate with architects, developers, and testers to deliver high-quality solutions.
The Expertise

Required Skills:

  • 5+ years of experience as a Business Analyst in Agile delivery projects.
  • Proficiency in writing user stories, acceptance criteria, and backlog management.
  • Familiarity with Salesforce or MuleSoft delivery environments.
  • Proficient with Azure DevOps for backlog and test tracking.

Desired Skills:

  • Experience in telecom or enterprise CRM/integration projects.

Preferred Education:

  • Bachelor’s degree in Business, IT, or related discipline.

Other Relevant Information:

  • Experience: 5 to 10 years
  • Job Type: On-site, Hybrid
About us

Thakral One is a consulting and technology services company headquartered in Singapore, with a pan-Asian presence. We focus primarily around technology-driven consulting, adoption of value-added bespoke solutions, enabling enhanced decision support through data analytics, and embracing possibilities in the cloud. We are heavily inclined towards building capabilities collaboratively with clients and believe strongly in improving grounded and practical outcomes. This approach is possible through our partnership with leading global technology providers and internal R&D teams. Our clients come from Financial Services, Banking, Telco, Government, Healthcare, and Consumer-oriented organisations.

#J-18808-Ljbffr

  • Business Operations, Senior Analyst- Philippines

    7 days ago

    , Metro Manila, Philippines Salesforce Full time

    Business Operations, Senior Analyst - Philippines Join to apply for the Business Operations, Senior Analyst - Philippines role at Salesforce. Job Category: Operations Role Description Salesforce is looking for a skilled Business Operations Senior Analyst to support our APAC Professional Services (PS) business. The candidate will work with APAC PS operations,...

  • Business Operations, Senior Analyst- Philippines

    6 days ago

    Manila, National Capital Region, Philippines Salesforce Full time ₱60,000 - ₱120,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryOperationsJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...

  • Business Operations, Senior Analyst- Philippines

    7 days ago

    , , Philippines Salesforce, Inc. Full time

    *To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.*Job CategoryOperationsJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation...

  • Customer Success Manager

    2 weeks ago

    , Metro Manila, Philippines Salesforce Full time

    Customer Success Manager - Philippines Salesforce is hiring a Customer Success Manager (CSM) for its Signature Success team in Manila. The CSM acts as the primary technical point of contact for Salesforce’s largest and most important customers in the Philippines, ensuring proactive customer success by understanding business goals, technical environments,...

  • Customer Success Area Lead

    2 weeks ago

    , Metro Manila, Philippines Salesforce Full time

    Join to apply for the Customer Success Area Lead role at Salesforce . Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are...

  • Senior Technical Architect

    7 days ago

    , Metro Manila, Philippines Salesforce Full time

    Senior Technical Architect - Philippines Join to apply for the Senior Technical Architect - Philippines role at Salesforce . Posted 2 weeks ago. Be among the first 25 applicants. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Overview About Salesforce:...

  • Senior Engagement Delivery Manager

    4 weeks ago

    , Metro Manila, Philippines Salesforce Full time

    Senior Engagement Delivery Manager - Philippines Join to apply for the Senior Engagement Delivery Manager - Philippines role at Salesforce Job CategoryCustomer SuccessJob DetailsAbout Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a...

  • Senior Technical Architect

    6 days ago

    , Metro Manila, Philippines Salesforce Full time

    Senior Technical Architect – Salesforce Role based in Manila, Philippines (In Office/On Customer Sites). Employment type: Full‑time. Job Overview Salesforce is seeking a Senior Technical Architect to join our Professional Services team within the Customer Success Group (CSG). The Technical Architect will act as a strategic advisor and Salesforce product...

  • Senior Account Partner

    7 days ago

    , Metro Manila, Philippines Salesforce Full time

    Join to apply for the Senior Account Partner (Services Sales) - Philippines role at Salesforce Join to apply for the Senior Account Partner (Services Sales) - Philippines role at Salesforce Get AI-powered advice on this job and more exclusive features. To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to...

  • Senior Solution Architect

    1 week ago

    , Metro Manila, Philippines Salesforce Full time

    Join to apply for the Senior Solution Architect - Philippines role at Salesforce 1 day ago Be among the first 25 applicants Join to apply for the Senior Solution Architect - Philippines role at Salesforce To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job...