Call Center Agent

6 days ago

LapuLapu, Philippines mc2- ABXP Full time

On-site - Lapu-Lapu No Exp Required High/Senior High School Contract

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Job Description Government Mandated Benefits

Handle inbound and/or outbound customer calls to provide information, resolve issues, and ensure customer satisfaction. Duties include responding to inquiries, processing requests, troubleshooting problems, and maintaining accurate records of interactions.

Excellent communication and interpersonal skills.

Strong problem-solving and multitasking abilities.

Proficiency in computer systems and CRM tools.

Ability to handle high-stress situations calmly.

High school diploma or equivalent; some roles may require previous customer service experience.

Flexibility to work in shifts, including weekends and holidays.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
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