Chief Operating Officer

3 weeks ago

Metro Manila Philippines Nan Tian Group Ltd., Inc. Full time

About the job Nan Tian Group Ltd. Inc. is a fast-growing multi-brand restaurant group in the Philippines, operating leading Asian F&B concepts nationwide.

We are seeking a seasoned Chief Operating Officer (COO) to lead our restaurant operations, drive profitability, and accelerate business expansion.

Responsibilities:

  • Oversee overall operations of all restaurant branches, ensuring standardized and streamlined execution.

  • Formulate and implement annual business targets (revenue, profit, customer satisfaction) and take full accountability for results.

  • Lead and manage the operations team, including branch managers, area managers, and support departments.

  • Optimize cost control and supply chain management to ensure both quality and cost efficiency.

  • Enhance customer experience to strengthen brand influence and competitiveness.

  • Develop and implement operational systems, KPI frameworks, and performance evaluation mechanisms.

  • Work closely with the founding team to execute mid- to long-term strategic plans.

  • Support business expansion through site selection, store opening preparations, and marketing initiatives.

  • Coordinate with HR, Finance, Marketing, and Engineering to improve cross-functional efficiency.

  • Monitor industry trends and competitors, driving innovation and continuous improvement.

Qualifications:

  • Bachelor’s degree or above in Business Administration, Hospitality Management, or related field (MBA preferred).

  • At least 10 years of experience in managing restaurant chains, with 5+ years in senior executive roles.

  • Proven success in managing businesses with annual turnover of ₱50B+ (or equivalent).

  • Expertise in restaurant operations, supply chain, cost control, and customer service.

  • Strong leadership, communication, and strategic thinking skills.

  • Familiarity with the Philippine and Southeast Asian F&B market is a plus.

  • Bilingual: Fluent in Chinese and English, with strong cross-cultural management capability.

  • Willingness to travel occasionally to different branches.

What We Offer:

  • Competitive salary package (₱160K – ₱250K).

  • Performance-based rewards and incentive programs.

  • Opportunity to lead strategic operations of a rapidly expanding restaurant group.

  • International career platform with long-term growth prospects.

Apply now and help shape the future of one of the Philippines’ most dynamic F&B groups.

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