HR Operations Specialist

3 days ago

Santa Rosa, Philippines Outsourcing Full time

HR Operations Specialist (US/EU experience) - Remote Your Role: As an HR Operations Specialist on a Part Time basis, you will help ensure a positive employment experience for our internal team of employees. You will act as the first point of contact for HR questions. You will support the HR Manager in maintaining employee‑related data and processes across the entire employee lifecycle. This will include offer generation, onboarding, annual review preparation, and offboarding. In addition to employee‑related administrative activities, you will work with the Head of HR Operations on projects and enhancements to achieve a high level of employee satisfaction. What you’ll do: Support a multitude of HR activities including but not limited to: General HR Administration You liaise with external partners (payroll providers in four different countries, insurances, and benefit providers) for all HR operational matters Tracking and compliance of time off and absence management using PurelyHR Organization and maintenance of personnel records Support key people processes such as performance reviews Responsible for continuous update of the organization chart Support additional functional and cross‑functional projects Manage the HR inbox and act as main contact for HR Operations questions Reviewing data and running reports related to standard HR and Recruiting KPIs Employee Onboarding: Support the HR Manager in a flawless onboarding of new employees, draft onboarding plans and organize related materials, ensure all relevant documentation is available for payroll in four jurisdictions, coordinate new joiner’s first day including IT onboarding, ensure relevant check‑ins take place Internal Communication: Support HR-related communication activities including new joiner announcements, promotions, and employee anniversaries; manage people-related data in the events calendar; update and develop the HR SharePoint site and ensure accuracy of contact lists Requirements You must have authorization to work in the Philippines and previous experience supporting employees in the US, UK and/or Europe and the desire to work part‑time hours Ideally, you have at least 5 years of experience in HR operations within a multi‑national company You are a motivated individual willing to learn and grow implementing new procedures and processes You are detail oriented with a proven ability to deliver high-quality and accurate outputs You have strong organizational skills, see colleagues as your customers and are comfortable working in a fast‑paced, changing environment You are proficient with Excel and have worked in Microsoft/SharePoint environment and are comfortable with new technologies You have strong listening and documentation skills and exhibit empathy as you consider employees’ questions and requests You ideally have a university degree or equivalent You are an excellent communicator, fluent in English, German is desirable You are willing to work within hours that align with our offices, typically 12‑17:00 CET #J-18808-Ljbffr

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