Sales Supervisor in QC
2 months ago
DUTIES & RESPONSIBILITIES
Understand customer needs and offer solutions and support
Organize and coordinate medical sales representatives schedules
Research potential leads from business directories, web searches, or digital resources
Train new sales representatives
Receive and report on all sales leads
Supervise sales representatives and assistants
Answer potential customer questions and follow-up call questions
Work with sales team when closing sales
Track weekly, monthly, and quarterly performance and sales metrics
Meet all sales quotas and goals
Assist medical sales representatives and team to meet and exceed goals
QUALIFICATIONS:
High school degree or equivalent; Bachelors degree in business administration, business, or related field preferred
Two (2) years previous experience in customer support, client services, sales, or a related field
Demonstrated and proven sales results
Basic computer skills and experience with tracking and recording call information, filing documents, or updating
customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office
Suite or similar software
Focused on customer service
Excellent verbal and written communication skills
Persuasive and goal-oriented
In-depth understanding of company services and its position in the market
Excellent customer care and focus; ability to assess customers' needs and provide correct answer, path,
troubleshooting, or method for a positive customer experience
Ability to multitask, prioritize, and manage time efficiently
Supervise the activities of the sales team including marketing activities like product activations.
Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and
new customers’ on-boarded reports.
Prepare sales presentations and other sales tools.
Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide
feedback.
Initiate sales activities, strategies, and sales plans required to build brand visibility.
Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and
professional character.
Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
Attend trade shows and other marketing events and represent the organization.
Evaluate the performance of the sales team and seek ways to improve the team’s performance.
Identify the trends in the market, both current, and future that are likely to affect the performance of the
organization.
Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.
Skills/Abilities/Knowledge
Bachelor’s degree in a business-related course with emphasis on marketing.
Proven work experience in marketing and achieving set targets.
Excellent communication skills, both written and verbal communication.
Ability to lead and motivate a sales team, and put in place measures to retain a great team.
Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
Excellent selling skills, people-oriented, and ability to motivate a team.
Ability to identify potential areas of growth and identify new business partnership opportunities.
Strong organization skills and multi-tasking skills.
SALARY RANGE: 35,000 (minimum)
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