Lead - Technical Training
4 weeks ago
Company Description You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in Rochester, New York, USA, Sutherland spans 60 location across 19 countries supporting 8 industries, focusing on delivering results that businesses can see, resulting in improved experiences that their customers can feel. Job DescriptionAs a Trainer, you will deliver and evaluate soft & technical skills training on all aspects of client training. You are also expected to: Create, facilitate and/or revise training materials and documents to equip staff with fundamental skills and knowledge. Fill out accurate reports. Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet company expectations. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM Training for the program. Responsible for self-skilling & certification during periods of un-activity (classroom). Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training; provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Coach and provide feedback and supervision during OJT/Nesting/TQ/Evolution. QualificationsOur most successful candidates will have: Earned a bachelor’s degree in any field (Major in Education or Communication preferred). At least 2-3 years of work experience as a Trainer. Excellent working knowledge on Microsoft Office applications (Excel, PowerPoint, Word and Outlook). Strong English verbal and written communication skills. Strategic in developing solutions and process improvements. Willingness and ability to work in a shifting or graveyard schedule. Additional InformationAll your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr
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Lead - Technical Training
2 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Full time ₱40,000 - ₱60,000 per yearCompany Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise.We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.We've...
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Lead - Technical Training
2 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...
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Clark | Training Supervisor
2 weeks ago
Angeles City, Central Luzon, Philippines TP Full time ₱300,000 - ₱600,000 per yearCompany DescriptionTP is a global digital business services company known for its advanced, digitally-powered solutions. With a significant scale and local presence, we are dedicated to creating a positive impact on communities, clients, and the environment. We help the world's leading brands streamline their operations in meaningful and sustainable...
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Assoc Mgr-Technical Training
2 weeks ago
Angeles City, Central Luzon, Philippines Sutherland Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionYou are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent process transformation companies in the world, Sutherland serves marquee clients in major industry verticals. With our head office in...
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Majorel Clark | Training Supervisor
2 weeks ago
Angeles, Philippines Majorel Full timeWe design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential...
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Technical Analyst
4 weeks ago
Angeles, Philippines Australian Outsource Desk Inc. Full timeJob description: We are seeking a highly motivated and technically proficient Technical Analyst to join our growing team. In this role, you'll play a crucial part in the successful integration and ongoing support of our cutting-edge AR/MR/XR solutions. If you have a passion for innovative technology, strong problem-solving skills, and a commitment to...
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Technical Analyst
3 days ago
Angeles, Philippines Australian Outsource Desk Inc. Full timeJob description: We are seeking a highly motivated and technically proficient Technical Analyst to join our growing team. In this role, you'll play a crucial part in the successful integration and ongoing support of our cutting-edge AR/MR/XR solutions. If you have a passion for innovative technology, strong problem-solving skills, and a commitment to...
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Technical Analyst
2 weeks ago
Angeles, Philippines Australian Outsource Desk Inc. Full timeJob description: We are seeking a highly motivated and technically proficient Technical Analyst to join our growing team. In this role, you'll play a crucial part in the successful integration and ongoing support of our cutting-edge AR/MR/XR solutions. If you have a passion for innovative technology, strong problem-solving skills, and a commitment to...
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Technical Trainer
3 days ago
Angeles, Philippines TASQ Staffing Solutions Full timeBenefits: Quarterly performance bonus. Outstanding career development opportunities and fast track career progression. Enjoy a fair work-life balance. HMO and Life Insurance for employee and 2 dependents for free. Inside the Central Business District area. Great place to work certified. General Responsibilities: 1. Training Needs Analysis:...
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Senior Product Manager
6 days ago
Angeles, Philippines MicroSourcing Full timeSenior Product Manager (Technical Product) Join MicroSourcing as a Senior Product Manager (Technical Product). Apply now. Position: Senior Product Manager Work setup & shift: Work from Home | Nightshift Why join MicroSourcing? Competitive Rewards: Above‑market compensation, day‑one healthcare coverage (including dependents), paid time‑off, group life...
