Junior Research

Brokers Assistant (AU Mortgage Loans) – Remote | Day Shift | HMO Day 1 Filta National Capital Region, Philippines Location: Work From Home - Greater Metro Manila Only Schedule: Monday to Friday, 6:30 AM - 3:30 PM PHT About the Company Our client is a customer-focused property and home loan services provider dedicated to helping individuals achieve their goal of homeownership. More than just facilitating loans, they take pride in guiding clients throughout their entire home-buying journey, offering expert advice, personalized support, and seamless service from start to finish. With extensive industry experience, a diverse network of lending partners, and a commitment to excellence, they place strong emphasis on customer satisfaction, operational efficiency, and empowering their team through innovation and growth. They’re now looking for a Brokers Assistant to join their growing remote team. Why You’ll Love Working With Us HMO healthcare for you and your 1 dependent (with COVID insurance). 20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization). 13th-month bonus and Government-mandated benefits. Computer will be provided + internet allowance. Access to work in one of our Manila-based offices. Member Wellness Program + Regularization drink. Paid birthday leave + birthday cake. Welcome gift packs + Work anniversary gifts. Year-End Party + Christmas hamper. What You’ll Be Doing Reporting directly to an Australia-based manager, you’ll play a key role in ensuring that all research outputs meet lender policy and serviceability requirements before being handed over to the Relationship Manager. You’ll be responsible for maintaining high standards of accuracy, compliance, and efficiency across all documentation, helping ensure smooth and timely loan submissions. Core Responsibilities Supporting the Lead Research Analyst with research, data entry, policy checks, and serviceability assessments. Maintaining accurate and complete documentation in company systems such as Quickli and Process Street. Running lender serviceability calculators, verifying calculations, and confirming policy fit. Preparing product comparisons, pricing requests, and valuation requests. Completing handover checklists and ensuring all documentation is 100% complete before submission. Responding to Missing Information Requests (MIRs) and liaising with lenders as required. Providing clear, professional communication to Relationship Managers and lenders. Suggesting process improvements to enhance documentation accuracy and turnaround times. What You’ll Bring At least 2 years of experience in Australian lending, ideally with mortgage brokers. Familiarity with Quickli, Process Street, and lender serviceability tools. Experience using Excel-based calculators (PAYG, funds to complete). Understanding of loan structures, mortgage documentation, and credit policies. Personality & Work Ethic Strong attention to detail and analytical mindset. Excellent written and verbal communication skills. Highly organized and capable of managing multiple tasks efficiently. Accountable, adaptable, and able to work well in a fast-paced environment. Team-oriented with a strong sense of collaboration and ownership. Ready to Apply? We’re excited to meet you. Click Apply, upload your CV, and complete our brief questionnaire. Want to fast-track your application? Connect with Ninna on LinkedIn. Important: This role is open to Filipino citizens only. Applications must be submitted in English. Seniority Level Mid-Senior level Employment Type Full-time Job Function Administrative Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr