Csr - Onsite

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CSR - Onsite

Posted 1 day ago

Job Description

Job Title: Customer Service Representative – International Airline Account

Location: Makati City (onsite with potential hybrid setup)

Job Type: Full-Time

Job Summary: We are seeking Customer Service Representatives to join our growing team for an international airline account. This role is ideal for individuals who are passionate about delivering top-notch service, thrive in a fast-paced environment, and aim to build a career in aviation and customer service.

Key Responsibilities:

• Provide excellent customer service to international airline passengers via phone, chat, or email.
• Assist with inquiries regarding flight bookings, itineraries, baggage policies, and general airline services.
• Resolve issues with professionalism and empathy to ensure a positive customer experience.
• Accurately log customer interactions and follow standard operating procedures.
• Collaborate with internal teams to escalate and resolve complex concerns efficiently.

Qualifications:

• Education & Experience: Bachelor’s degree graduates are welcome to apply — no BPO experience required; OR at least 2 years of college education with minimum 1 year of BPO experience; background in hotel, hospitality, or food & beverage industry is a plus but not required.
• Skills: Strong verbal and written communication; excellent customer service orientation; ability to stay calm and professional under pressure; willingness to learn and adapt to airline policies and procedures.
• Other Requirements: Willing to work in Makati City; amenable to shifting schedules, weekends, and holidays; open to a hybrid work setup, subject to performance and business needs.

What We Offer:

• Competitive salary package
• Performance incentives
• HMO
• Potential for remote/hybrid work arrangements

Customer Service Agent — NEKSJOB ALPHALAND

Posted 1 day ago

Job Description:

NEKSJOB ALPHALAND is hiring a Full-time Customer Service Agent in Makati, NCR. Apply now to be part of our team.

Job Summary:

• 1 year of relevant work experience required for this role

Qualifications:

• 6 months of call center experience
• High School or Senior High School graduate
• Basic computer proficiency
• Strong verbal and written communication skills

Benefits:

• Competitive salary with bonuses and performance incentives
• Paid training
• Loyalty rewards and holiday gifts
• Paid vacation and sick leave
• HMO (health) coverage
• Life insurance
• Retirement plan

Customer Service Agent — Foundever

Posted 1 day ago

Job Description:

Job highlights include a signing bonus and salary range. Foundever offers call center roles with opportunities for growth and internal advancement.

What we look for:

• At least Senior High School/Completed 2nd year in College; 3–6 months BPO/Financial BPO experience preferred
• Basic computer knowledge; willing to work onsite
• Have SSS/PAG-IBIG ready for faster processing

What to expect:

• Paid training from day one
• Many growth opportunities
• Competitive compensation
• Training and career development in a global BPO environment
• HM0 benefits and more

Customer Service Agent

Posted today

Job Description:

MRF 85357 — We are seeking motivated and customer-oriented individuals for a role that involves assisting customers via voice (inbound/outbound), chat, and ticket management, providing timely solutions and ensuring a seamless customer experience.

Qualifications:

• At least High School Graduate (Old Curriculum) or K-12 Graduate
• Minimum 6 months BPO or customer service experience (including face-to-face or voice support)
• Excellent English communication skills (verbal and written)
• Strong customer service orientation and problem-solving skills
• Ability to work onsite with shifting schedules, weekends, and holidays

Key Responsibilities:

• Assist customers via inbound/outbound calls, chat, and ticketing systems
• Provide accurate and timely solutions to inquiries
• Handle customer issues professionally and escalate when necessary
• Document interactions accurately in the system
• Meet quality and performance metrics for customer satisfaction
• Collaborate with team members to achieve account goals

Tech & Tools: Zendesk; Billing systems, CRMs, and standard office applications

Ready to join a team that values problem-solving and a customer-centric mindset? We can’t wait to meet you.

Other Job Postings

Additional listings include: Customer Service Agent roles in Makati, Mandaluyong, Taguig, and other locations with various benefits, schedules, onsite requirements, and language expectations. Each posting provides responsibilities such as answering inquiries, processing orders, handling billing, and delivering excellent customer experiences. Please review each posting for location, requirements, and schedule details.

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