Healthcare Account Team Lead

2 weeks ago

Iloilo City, Philippines Michael Page Full time
  • A dynamic U.S.-headquartered healthcare conglomerate
  • Part of a pioneering team at the heart of a fast-growing healthcare ecosystem.

About Our Client

Leveraging deep industry expertise, the company delivers high-quality medical products with logistical excellence, ensuring peace of mind for its clients. The commitment to innovation and long-term vision has propelled its success in the healthcare sector.

Job Description


  • 3-5 years of leadership experience in a healthcare BPO or similar setup

  • Strong knowledge of U.S. healthcare operations, DME, claims, and HIPAA

  • Excellent team management, communication, and problem-solving skills

  • Experience with CRM systems and remote work environments preferred

The Successful Applicant

Qualifications:


  • Bachelor's degree (preferred).

  • 3-5 years in a leadership role within a healthcare BPO or similar environment.

  • Experience in U.S. healthcare processes, DME, claims, and authorizations.

  • Proven team management, coaching, and escalation resolution skills.

  • Familiar with HIPAA compliance and healthcare systems.

  • Proficient in CRM, workforce tools, and Microsoft Office.

  • Remote/hybrid work experience a plus.

Core Competencies:

  • Leadership & Team Management

  • Strong Communication Skills

  • Analytical Thinking

  • Problem-Solving

  • Adaptability

  • Attention to Detail

  • Integrity & Compliance

What's on Offer


  • Competitive salary package

  • Comprehensive HMO coverage with a high benefit limit

  • Fully remote work setup with occasional onsite visits

  • Equipment allowance or support for suitable remote work devices

  • Generous annual leave upon regularization

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