
Remote Front
2 weeks ago
Job Role: Remote Front & Back Office Sales Support Specialist
Work Schedule: Monday - Friday, 9 AM - 5:30 PM (AU Time Zone)
Salary range: $1500 - 2000 AUD
Who We Are: At Hunt St we help Australian companies directly hire top 5% remote talent in the Philippines. You will be hired directly by the client, typically as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.
Who The Client Is: A trusted Australian lender specializing in quick, tailored finance solutions for real estate transactions. Founded in 2019, they offer a seamless, credit-check-free application process with fast, often same-day approvals, supported by an Australian-based team. Recommended by leading agencies, they help buyers and sellers overcome financial roadblocks to achieve their property goals.
Role Overview: We're seeking a proactive, organised, and digitally savvy Sales Support Specialist to act as the backbone of our Sales team. In this remote role, you will work closely with the Sales Director and wider sales team to ensure operations run smoothly, calendars are coordinated, client communications are timely, and data integrity is maintained in our CRM. You'll be the glue that keeps our sales engine efficient, responsive, and scalable.
Key Responsibilities:
- CRM Management: Update, monitor, and manage customer data, interactions, and deal progress within our CRM system (Salesforce)
- Sales Team Support: Coordinate with the Sales Director and sales representatives to manage schedules, send reminders, and prepare for meetings
- Communication Management: Draft and send professional, clear, and timely digital communications (emails, SMS) to clients and partner agencies
- Meeting Preparation: Send pre-meeting reminders to prospects and clients, and ensure follow-up correspondence is issued post-meeting
- Follow-Up Coordination: Track and follow up on leads, documentation, and application progress to ensure clients' optimal product use
- Agency Relationship Management: Maintain regular, friendly communication with real estate agents and agencies to support strong, long-term partnerships
- Reporting & Documentation: Keep accurate records of interactions, update trackers, and provide reports as required by the Sales Director
- Salesforce Proficiency: Strong working knowledge of Salesforce CRM, including lead management, opportunity tracking, and activity logging
- Technical Capability: Comfort with digital tools including email automation, calendar platforms (Google Calendar or Outlook), and communication systems
- Organisation & Time Management: Exceptional ability to manage multiple priorities, maintain structure, and anticipate team needs
- Written Communication: Excellent grammar, spelling, and email etiquette. Clear, concise, and persuasive writing ability is essential
- Attention to Detail: High level of accuracy in record-keeping, data entry, and task tracking
- Customer-Focused Mindset: Friendly, solution-oriented approach to engaging with customers and agency partners
- Problem Solving: Ability to anticipate and resolve administrative or scheduling issues before they become problems
- Self-Motivation: Works independently with minimal supervision in a remote environment
- Highly organised and methodical - thrives in a fast-paced, detail-heavy environment
- Empathetic and service-minded - genuinely cares about making others' jobs easier and delivering a great customer experience
- Energetic and proactive - takes initiative, follows up unprompted, and loves creating structure
- Discreet and trustworthy - can handle confidential information with professionalism
- Collaborative - enjoys being part of a team, even when working remotely
- 2+ years of experience in a sales support, executive assistant, or administrative coordination role, ideally in a high-performance sales or financial services environment
- Proven experience using Salesforce CRM in a professional setting is required
- Experience working remotely and/or across distributed teams
- Background in fintech, property, or real estate is highly desirable but not essential
- Seniority level Associate
- Employment type Full-time
- Industries IT Services and IT Consulting
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